Youtube won't open on my ipad..please help!
- Thread starter DR0570
- Start date
GO TO ADMIN PANEL > ADD-ONS AND INSTALL VERTIFORO SIDEBAR TO SEE FORUMS AND SIDEBAR
I never heard those terms before… What is bad DNS and how do you think thst happened? And “Dying access point”? “flaly ISP? Could those things just recently happened? You don’t suppose it was anything i did or didnt do was it? How do find out? Im just showing you 2 devices. 4 pics is my ipad not getting YouTube and the last 5th one is the TV getting YouTube,,. Is my ipad the device thats cached? How do i clear it?
Looks fine. Good strong signal. Nothing there to change.
Bad DNS would be using your ISP DNS and it is too slow or has bad information. A lot of people use alternate DNS servers like Cloudflare (1.1.1.1) or Google (8.8.8.8) or Quad9 (9.9.9.9). I use OpenDNS servers instead of my ISP at the router. That way all of my devices get the better DNS.
I see your router is blocking encrypted DNS. That could be because you have Traffic Analyzer enabled on it, which requires that it has access to all DNS queries. Disabling that could make DoH and DoT encrypted DNS queries successful. I am not here to instruct you on router configuration. But you can also bypass this by setting the DNS servers above on your devices.
Probably not a dying access point, but it could need a firmware update. There have been a lot of hacks on routers recently and the firmware updates stop a lot of the attacks. This is pretty advanced and if it is done wrong the router will no longer work. If you decide to look at firmware updates, follow the manufacturer instructions exactly.
Flaky ISP is something that could happen at any time. If the ISP is having internal issues with their network, it will impact their customers like you. Not much can be done about it. Some sleuthing can identify bottlenecks in their network and calls to their support could get them resolved. Not going to provide more information on this either.
Based on past discussions, all these troubleshooting items are way beyond your skill. You should get with the person that manages your network and see if they can determine the causes of your issues, and make changes.
Bad DNS would be using your ISP DNS and it is too slow or has bad information. A lot of people use alternate DNS servers like Cloudflare (1.1.1.1) or Google (8.8.8.8) or Quad9 (9.9.9.9). I use OpenDNS servers instead of my ISP at the router. That way all of my devices get the better DNS.
I see your router is blocking encrypted DNS. That could be because you have Traffic Analyzer enabled on it, which requires that it has access to all DNS queries. Disabling that could make DoH and DoT encrypted DNS queries successful. I am not here to instruct you on router configuration. But you can also bypass this by setting the DNS servers above on your devices.
Probably not a dying access point, but it could need a firmware update. There have been a lot of hacks on routers recently and the firmware updates stop a lot of the attacks. This is pretty advanced and if it is done wrong the router will no longer work. If you decide to look at firmware updates, follow the manufacturer instructions exactly.
Flaky ISP is something that could happen at any time. If the ISP is having internal issues with their network, it will impact their customers like you. Not much can be done about it. Some sleuthing can identify bottlenecks in their network and calls to their support could get them resolved. Not going to provide more information on this either.
Based on past discussions, all these troubleshooting items are way beyond your skill. You should get with the person that manages your network and see if they can determine the causes of your issues, and make changes.
Probably not hacked, more like some bad cookies. Settings->Safari->Clear History and Website data would definitely clean it up.
You'll lose your logins, and history, but that should resolve the problem.
You might be able to clear the specific Google/YouTube cookies in the Advanced section of Settings->Safari without losing all your history.
You'll lose your logins, and history, but that should resolve the problem.
You might be able to clear the specific Google/YouTube cookies in the Advanced section of Settings->Safari without losing all your history.
This is all recent. Mainly its Youtube for the most part but it goes beyond
and these are just a few errors. I never had the internet this bad. Occasionally the TV would stop streaming but it seems to be the Ipad that has the weakest internet connectio. This all happened recently.
and these are just a few errors. I never had the internet this bad. Occasionally the TV would stop streaming but it seems to be the Ipad that has the weakest internet connectio. This all happened recently.
Looks like a bad internet connection, even some bad DNS in there. Talk to the person that configured the router to get more help. If it seems localized to just the iPad, then resetting the Network Settings and setting it back up may make it better.
The cookie problem with YouTube is well known. Lots of complaints and no fixes, just working around the problem like clearing
The cookie problem with YouTube is well known. Lots of complaints and no fixes, just working around the problem like clearing
Found another “treasure”…
This is Amazon Prime Video…
right now im taking care of my mom. I don’t want to bother our internet guy too much..until it’s easier for my mom, she doesn’t like to have people in her house when shes sick… i hope you understand what im dealing with here and its very hard to explain, if i was on my own back in the US, i could do all i need to do to fix this but infortunatly…
thing is though, the internet on my ipad was always hooked up like this, this only happened recently like 3 weeks ago and seems to be getting worse. I think it started with the second to last update i had. The latest update i had did nothing but add more cache and stuff to the System Data giving less storage space.
This is Amazon Prime Video…right now im taking care of my mom. I don’t want to bother our internet guy too much..until it’s easier for my mom, she doesn’t like to have people in her house when shes sick…
i hope you understand what im dealing with here and its very hard to explain, if i was on my own back in the US, i could do all i need to do to fix this but infortunatly…thing is though, the internet on my ipad was always hooked up like this, this only happened recently like 3 weeks ago and seems to be getting worse. I think it started with the second to last update i had. The latest update i had did nothing but add more cache and stuff to the System Data giving less storage space.
It is not an incompatibility, it is more likely a router or ISP problem, network issues should impact all services (as you have shown) and all devices.
You could reboot the router by unplugging it from power, letting it sit off for 5 minutes and then plug it back in. Wait 5-10 minutes to check your connection to services.
If the iPad seems to be the only device that has issues, then Settings->General->Transfer or Reset iPad->Reset, Reset Network Settings then add your WiFi back to the iPad (assuming you know the WiFi password) may fix it.
)