v2 upgrade problems

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db-01

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Joined
Dec 29, 2007
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Location
Essex, UK
I'm trying to upgrade to v2. iTunes has downloaded the new software and a message on the screen reads 'Preparing iPhone Software for restore' and the iPhone has the Apple logo and the spinning circle thing on a blank screen. It has been like this for about 30 minutes.

Is it broken? What do I do to continue the upgrade?
 
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