Unable to delete from email

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Terrysutt

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In my SENT box of my email client I have a reply which I sent on 7th January 2020.Its the only one which will
not delete.After 1 year I still get the message "Unable to move message,the message could not be moved to the mailbox Trash".
The email client is Outlook on an Ipad mini os 9.3.5.Any idea what
s causing this?
 

cjmnews

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Have you looked at this page: https://support.forgetcomputers.com/hc/en-us/articles/201010530-Can-t-Delete-Email-from-iPad-or-iPhone-

It has some tips that look useful. The article implies the folders are both local on the iPad and on the server and you are seeing a conflict because of it. Moving to server only (ala IMAP) should make the message disappear and resolve the problem.

I recommend using IMAP for all email accounts so the iPad and other devices using the account all stay in sync. POP can cause sync issues similar to this.
 
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