Nope that doesn't seem to be the answer! It appears that no matter what I do, reset, select artist. select album it is always in shuffle. Anyone got any further suggestions?For some reason the shuffle seemed to be staying on even when I selected Artist. I did a reset which solved my problem. Thanks.
Thanks for your further suggestions but yesterday I managed to sort out the problem by going to Settings and turning Shuffle off. So far it is working!Is your music organized the same on the iPod as it is in iTunes, are the tracks appearing in the proper order in their albums?
I'm not sure if I'm understanding you when you are selecting artist or album. If shuffle is turned on it will shuffle everything you play other than audiobooks and podcasts. Some iPods have a selectable setting in the settings menu which if set to songs will shuffle everything on the iPod. When set to album it will shuffle everything in the selected album then move on to the next album when everything in the first one has played. None of my iPods have an Artist selection in the Shuffle setting. If Shuffle is turned on and you are selecting songs from the Artists section then change to the Album section of the iPod Shuffle is still turned on. If the icon I posted above is displayed in the top menu then Shuffle is turned on and will shuffle everything till you turn it off. In any event the iPod will shuffle songs one way or another unless Shuffle is turned off.
If Shuffle is turned off and Restting it doesn't fix it the next step is to Restore the iPod using iTunes. Restore will erase all media files off the iPod and return it to a factory setup.