Songs don't sync to Iphone

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Daveb48

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Nov 21, 2020
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Here's the situation. I have an Iphone 8 and an Apple Watch 6. When I tried to sync the devices to my laptop and Itunes to transfer my music, some of the songs did not transfer correctly. When played, they either stop after a minute or so or else the next song starts playing before the one I am listening to is finished. I have talked to Apple support about this but that didn't solve the problem. I have manually synced the phone several times - same result. The songs are in my Itunes library on my laptop and play fine there but in the Iphone library the titles are faded and I cannot get them to play. What is going on and how do I fix it? I can't even delete the current library in the phone and re-sync it fresh.
 

cjmnews

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The fastest way is to restore the iPhone.

  1. Make sure the iPhone has a recent backup in iTunes. An encrypted backup will retain more passwords like WiFi, the regular backup is fine
  2. Connect the iPhone to iTunes
  3. Click on the iPhone in the button bar just above the songs.
  4. Click on the Restore iPhone button.
  5. iTunes will erase the iPhone, put a new copy of iOS on it.
  6. It may ask if you want to restore from backup, select the backup and continue.
  7. Go through initial screens, wait for apps to download.
  8. Sync the iPhone to get your music.
Hopefully that will resolve it.
 
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