iTunes will not recognise my iPhone

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db-01

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I have been using my iPhone on a pc, I have just connected it to my ne iMac, but the iPhone will not appear as a device in iTunes. What do I need to do? I want to keep all my PIM data on the phone and sync it with the iMac.

Thanks for any help.:)
 

db-01

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Dec 29, 2007
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can anyone help?

I have found an article on the web that suggests the error is a corrupt preference file, the fix is to empty the preferences folder in Library and then logout of the user account and log back in again, Mac OS then regenerates the preference file and all should be OK. I have tried that but still the iPhone is not recognised by iTunes.

I am now trying a reinstall of iTunes.

Any other ideas?
 

boxsata

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Jan 3, 2006
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Same exact thing happened to me, downloading the newest version of iTunes did the trick! Good things! I am very happy with the newest update!
 
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