iTunes Software not updating

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lionofludesch

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iTunes keeps offering me a download to update the software. It goes through the process of downloading and installing - then comes up with a message that the update failed.

Go to Tools, it says, and download manually. But the instructions don't work.

Checking for a software update tells me I have the latest version, 12.7.2 - so was my software fully upgraded in the first place ?:confused:
 

cjmnews

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Are you sure it is iTunes asking you to update?
It could be iCloud that wants the update.

You should be able to download it from https://support.apple.com/en-us/HT204283
Install that and it should update you.
If the installation fails, uninstall iCloud, then install again.
 
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