iPod Shuffle 2ng gen dies when disconnected

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geter712

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Today I've bought a brend new ipod shuffle 2nd gen 1g. I've opened the stock box and tried to turn it via on/off switch but it was dead. Light indicator wasn't showing any light so I assumed that battery is totally empty since the device came straight from the factory. I've switched it back to OFF and connected it to my PC via original dock and it started blinking yellow. I've installed itunes software and when installation finished, software automatically started and the ipod was recognized. Flashing orange light switched to green. This was a little bit odd for me since I've read the light code and it says it should be yellow until battery is fully charged. But instead of that it switched directly to green. After that I've synced couple of songs for testing purposes and the transfer finished in a few seconds. Then after couple of hours I've disconnected it from the dock and the green light died as expected (since power switch was on OFF). But when I switched it on, nothing happened! When I put it on the dock, it flashes yellow couple of times and it goes green, like the battery if fully charged. But when I disconnect it, it instantly dies. I've returned it to the seller and he gave me another one, also brend new, UNOPENED. But when I came home, exactly the same scenario happened! Ive tried all USB ports on my PC, as well on my LAPTOP, but it behaves the same way. I've also tried external power bank and it also glows green! Is it possible that the both devices are broken? Or maybe I'm doing something wrong? I have win7 x64 on my PC and Windows XP SP3 on my laptop.
 

cjmnews

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2nd gen 1g is an oxymoron. This is saying Second Generation and First Generation at the same time.

You may need to look at this list to identify which version you actually have: Identifying iPod models

Most iPods come from the factory with 50% battery or more.

If yours is a 2nd generation it is 6 years old, so the battery could have run down in that time.

The lights do indicate that your iPod has a full battery and the flashing was the sync of music.
iPod shuffle (2nd generation): Understanding status light behavior

Have you put music on it? That will help further tests.
Did you put headphones in? It could be smart enough not to turn on without headphones.
Did you try and use the buttons? Each button press should light up the green light.

I will see what the lights do on mine when I get home...
 

geter712

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Thanks for the answer! I've tried everything you mentioned, and nothing. It simply dies the same moment I take it out of the dock. Seems like battery won't hold a charge similar to laptop battery which wasn't used for a long time. The only mystery is that its showing green light like it is fully charged and it is a brand new product and the most important thing, it is an APPLE product. Very disappointing for such a big name. Anyhow, I've replaced it today and got a third one, identical to previous two. Same color, same packaging, same year, same series but with one difference... it WORKS FLAWLESSLY :) It holds a battery for 12 hours on maximum volume, just like it should. Unfortunately China production ruined every good brand in the world :shake:
 
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cjmnews

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The other option of course is that the seller is misrepresenting the devices.

Perhaps they are used. Perhaps they are returns. Perhaps they are fake.

At least you got one that works now.
 

geter712

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The other option of course is that the seller is misrepresenting the devices.

Perhaps they are used. Perhaps they are returns. Perhaps they are fake.

At least you got one that works now.

No way, everything was a brand new. Casing had original stickers as well as Apple marks all over the box. Absolutely identical like original packaging I've saw on the internet. And if it was a fake copy, iTunes would not recognize it. That's the reason I was so shocked when I've found it not working :eek:
 
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