iPhone Firmware update 3.0.1 - Windows XP SP3 - 1604 error
Just thought i'd post a how to on updating iPhone on a windows XP machine.
Yesterday i downloaded and proceeded with the update only to have the iPhone hang in the 'Preparing iPhone for restore' stage. It ended with a 1604 error message.
After exhausting the apple troubleshooting page and a useless phone call to Apple help, they said i would need to send it to them for service! I found a solution that worked for me.
I noticed the iPhone was not reconnecting to iTunes after going into DFU (Device Firmware Update) mode during the install. There was no iPhone listed in iTunes above playlists.
My solution was when the iPhone hung in DFU mode (totally black screen) to leave it connected and go to task manager and end the iTunes process (eek!) then restart iTunes. This allowed discovery of the iPhone and the firmware update to go through.
I hope this helps with some that are experiencing the same problem.
Just thought i'd post a how to on updating iPhone on a windows XP machine.
Yesterday i downloaded and proceeded with the update only to have the iPhone hang in the 'Preparing iPhone for restore' stage. It ended with a 1604 error message.
After exhausting the apple troubleshooting page and a useless phone call to Apple help, they said i would need to send it to them for service! I found a solution that worked for me.
I noticed the iPhone was not reconnecting to iTunes after going into DFU (Device Firmware Update) mode during the install. There was no iPhone listed in iTunes above playlists.
My solution was when the iPhone hung in DFU mode (totally black screen) to leave it connected and go to task manager and end the iTunes process (eek!) then restart iTunes. This allowed discovery of the iPhone and the firmware update to go through.
I hope this helps with some that are experiencing the same problem.
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