i guess im too late to edit... i just wanted to add, for the record, i tried all my apps, youtube, spotify, etc. the volume was maximum... no sound at all, i even tested my notifcation samples.... nothing. so i rebooted... now theres sound. this happened twice now. and my ipad does not have a mute button on its side. the only 3 buttons on there is the power and volume up and down... thats it.