I will tell you how much FedEx doesn't blow and how lucky we are the Apple is WISE enough to use FedEx.
I've ordered tons of stuff from Think Geek.com. Out of roughly 8 orders in the last year 6 boxes have come from UPS smashed, opened, dripping wet, opened and contents messed up, holes in the box, writing...etc. FedEx, nothing. I get my shipments sometimes not in the 4 days I should, maybe five. But I get them. Nothing is ever wrong.
I've been to the UPS warehouse after hours to pick things up and I've seen what happens. Ever see that commerical with the UPS CEO stating that UPS is always on time and he says, "I don't know how they do it and I do not worry about that, they just do and that's Brown for you!" Yeah let me tell you...
UPS only gets there on time because their fawkup drivers don't take the time to make sure you get yoru package without damages, they just make sure they can drop kick it to your porch.
I sent NEC a monitor for warranty work. They sent it back 2 days later. I got it and there was a hole the size of a foot in the side of the box. The monitor was damaged badly. NEC had to absorb the cost of giving me a 21" instead of a 19" because the 19" I had was 2 years old and was no longer being stocked.
Anyway that is my rant. I like FedEx, I only ship FedEx for my ebay items....get your tracking number and find out what's up.