error downloading videos

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sparkky

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I can buy and download songs no problem. But I am having an error downloading an itunes music video purchase. This is the error I receive: 0xFFFE7958

I've tried checking for purchased music under the advanced tab 10 times and it's still not working.
 

soloredd

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I get the same error. I was downloading a video, it reached the end and then the error popped up. I had to close iTunes, check for purchased music, and the download started over. When it reached the end, same error.

This was happening with Gwen Stefani's "Cool" video (what can I say, the woman's hot) and I haven't tried any others...I don't want to pay for something that isn't even working yet.
 

sparkky

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funny! that's the same video i've been trying to download. what are we going to do? other videos download fine.
 

soloredd

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What a coincidence!

I'm not sure what to do. I guess I'll send an e-mail to Apple support and see what they say. I guess just keep trying to re-download it with 'Check for purchased music'. What is irritating me the most is when I had iTunes 4.9 and I clicked on 'Check for purchased music' it would tell me if I didn't have anything to download. With 6.0 it doesn't do anything, I have to restart iTunes everytime.

I'll keep you posted if it works or I figure something out. Until then, maybe some other folks who are having the same problem can post here.

edit: When I say "Keep trying to re-download it" I mean by checking for purchased music. DON'T go buying it again! Should have made myself clearer.
 
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