• With the number of recent threads from brand new users that we have observed in our Classifieds forum selling goods under questionable circumstances, we have instituted a new policy restricting new members of iLounge from posting new threads in the Classifieds forum until they have reached "Regular Member" status.

    New users become Regular Members once they have made 10 posts and been a member of the iLounge Forums for at least 7 days. Prior to this time, members may still read the Classifieds forum, and even respond to existing threads for items being sold by other members, but they may not create new threads advertising their own items for sale.

    This will hopefully help to protect our user community by discouraging fraudulent users from signing up and posting classified ads without having at least a very basic level of established membership in our forums.

    Obviously all users should still exercise due diligence when making use of our classifieds forums, but we hope that this restriction will help to decrease the number of blatantly fraudulent ads that we have been seeing in recent weeks.

    Please be sure to review our Classified Forum Policy for more information.

Customer service chat

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bdb

On the B side of life
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On another forum, someone posted a chat with Newegg customer service to get a price match. The bold part is added by me (it was originally just posted as part of the chat). Awesome:

Thank you for contacting Newegg. My name is Evy. How may I assist you today?

Daniel: hello

Evy: Hello Daniel!

Daniel: ii have a problem

Daniel: i ordered something with new egg a week ago

Daniel: let me get the order #

Daniel: Invoice 3*******

Evy: Let me take a look into that. One moment please . . .

Daniel: its for the sanheiser cx300b

Daniel: i paid 3246 for them

Daniel: 32.46*

Evy: Sure thing. I will refund the 7.00. The refund will take 3-5 business days and it will go back to your original form of payment.(i.e. your credit card)

Daniel: thank you

Evy: You are welcome! Is there anything else I can assist you with?

Daniel: so what are you wearing?

Evy: Excuse me?

Daniel: nothing, nothing. wrong chat box. my bad.

Evy: Please make sure you submit your Exit Survey at the end of this Eggcellent chat. It's quick and easy. This survey is a reflection upon the service I provided to you today.
 

pohatu771

A Bit Outdated
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Reading the title, I expected this to go something like Zug's customer service calls.

And I was right, at the very end.
 
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