can't run iTunes

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Newmarket2

Member
Joined
May 15, 2006
Messages
31
Points
6
Location
New Mexico
I had a disk crash and now cannot run iTunes. I am able to download it, install it; the icons appear, but when I try to launch, I get a Windows XP message saying
"iTunes has encountered a problem and needs to close"
I have uninstalled iTunes and redownloaded the installation executable, etc and it is still not launching.
HELP!
 

Newmarket2

Member
Joined
May 15, 2006
Messages
31
Points
6
Location
New Mexico
no Quicktime

I solved my own problem.
Quicktime had not installed. As soon as I installed Quicktime, iTunes opened and ran just fine.
It's worth noting that when iTunes was unable to see Quicktime and failed - I did not get an error message. That would have helped!!!
 
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