Can't access iPod, can't refprmat it.

[MrZebra77]

I'm trying to help my sister with her Shuffle here, when she first tried to load music on it, it crashed after 15 songs (Since she didn't let it charge first) Now, I installed the updater to do a restore, it took a good 5 minutes before the updater even found the iPod and told me that it needed to be reformatted.

And now, it's been 30 minutes that the progress bar is moving saying it's reformatting it.

The computer here is a bit old and slow (Using USB 1.1 even) so I know it can be slow, but why is it this long?

Is there anything we can do here?

 

[MrZebra77]

Ok, just brought my sister's iPod to my place, tried to run the iPod Updater to restore it/put the latest version on it, and the iPod Updater does not even see it, it just says "Plug-In an iPod to update it"

Windows does detect it, it does show as a drive letter in My Computer, but I cannot access it.

Any ideas of things to try?