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Cannot Start Spotify In My iPad Pro

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Nicolasturner

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Hello friends. Spotify is not working on my iPad Pro. I don't understand why this is happening and how to fix it. Can anyone tell me any way to solve this problem? Any help will be appreciated.
 

Nicolasturner

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Thanks for replying. I have already tried reinstalling multiple times, but the issue remains.
 

cjmnews

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The reboot also didn’t help I guess. Did any of the steps in the web page help?

Is there an error or just that it fails to start?
Do you have an iTunes computer to sync the iPad with? If so, then there are logs that we can look at.
 

Nicolasturner

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Thanks for helping me out, but I have finally figured out the issue. After searching around on Google yesterday I finally found a link (search for "Something went wrong Spotify"). I had to change my Spotify account address to the same billing address my brother used for subscribing to the family plan. Now, Spotify works without any issue on my iPad Pro.
 
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admasc

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I had to change my Spotify account address to the same billing address my brother used for subscribing to the family plan. Now, Spotify works without any issue on my iPad Pro.
Thank you so much. I was stressed up with this. I was almost gonna uninstall Spotify and install it again. Really this solution was so much useful.
 
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