Assistance with Audible files playign in iPod needed
Well that explains my question. I'd never seen an audiobooks folder on my iPod before yet everyone kept talking about it. The problem...I have a 3g iPod. Does anyone know if there will be a firmware update to include this feature for those of us using older iPods?
I emailed Audible because the files I purchased weren't playing on my iPod. I wanted to be sure I wasn't overlooking anything. they said,
Dear Cristina,
I'm sorry that you are unable to listen to "The Help" on your iPod. First, I would like for you to restart the iPod by holding down the Menu and Select buttons at the same time. Once the iPod is on, try to play the audio book. If you are still unable to play it, I would like you to delete the files from the iPod and then transfer them again. Below is a link to steps on deleting the files from your iPod:
Adding Audible Content to your iPod (PC)
Please let us know if you are still unable to listen to the book on your iPod.
Sincerely,
Brian J.
Audible Customer Support
Before emailing Audible I had already:
1) Reset my iPod by simultaneously pressing the Menu and Select buttons. Still didn't play on iPod.
2) Removed files from my iPod, reset it again, & reloaded the files. Still didn't play on iPod.
3) Deleted the files from my iPod, iTunes library, & pc. Redownloaded the files from Audible, placed them in iTunes library, & resynced iPod. Still didn't play on iPod.
Yep, the files still don't play on my iPod, but do play in iTunes.
Do you all have any recommendations?
Thanks,
Cristina
files downloaded in format 4
iPod - 3rd gen, version 2.3
iTunes - version 9.2.1.5
Computer: - Windows XP Pro, version 2002, SP 2