Help Help Help...Please
I am the not so proud owner of a 7th gen Nano bought in June of this year. I have a 3, 000 song library from a variety of sources that play flawlessly on itunes and worked fine when I first purchased my 7th gen Nano. Not long after I came to notice a few files would not play and caused the Nano to re-boot. I didn't take this too seriously at first and just figured the files were corrupt. Then I noticed that choosing any menu other than artist or song would also cause the Nano to re-boot. Now it seems that almost nothing works with the exception of a few songs that I stumbled across in trying to find a fix for this. Songs purchased at the istore are somewhat affected. At first they were the only songs willing to work and now some play and some do not. I eventually swapped out that Nano at the Apple store and the new one did exactly the same thing the first time I synched it. I have gone through countless resets, restores as well as uninstalling and re-installing itunes. Thinking something happened to my files I tried fixit software such as mp3val which mostly gives me messages such as "truncated files" or "garbage" at the end of the song. It claims to have re-built and repaired the files I tested, but they still don't work. I should mention as well that all songs without exception play perfectly on my Nano 1st gen. What I don't understand is why the files would work for a period of time and then just stop all at once. I suspect the problem is with my files, (I think) but what do I look for, and if so, why would they work on the 1st Gen? I can't seem to find any commonality that would give me a clue as to what's happening here. Maybe a recent Apple update created an issue? Apple tech or Engineering hasn't been particularly helpful as they simply provide me with cookie cutter answers and wish me "lotsa luck". To compound the problem, I can't seem to find anything on the internet relating to this specific problem. Anything you can help with would be greatly appreciated.
Thank you...
I am the not so proud owner of a 7th gen Nano bought in June of this year. I have a 3, 000 song library from a variety of sources that play flawlessly on itunes and worked fine when I first purchased my 7th gen Nano. Not long after I came to notice a few files would not play and caused the Nano to re-boot. I didn't take this too seriously at first and just figured the files were corrupt. Then I noticed that choosing any menu other than artist or song would also cause the Nano to re-boot. Now it seems that almost nothing works with the exception of a few songs that I stumbled across in trying to find a fix for this. Songs purchased at the istore are somewhat affected. At first they were the only songs willing to work and now some play and some do not. I eventually swapped out that Nano at the Apple store and the new one did exactly the same thing the first time I synched it. I have gone through countless resets, restores as well as uninstalling and re-installing itunes. Thinking something happened to my files I tried fixit software such as mp3val which mostly gives me messages such as "truncated files" or "garbage" at the end of the song. It claims to have re-built and repaired the files I tested, but they still don't work. I should mention as well that all songs without exception play perfectly on my Nano 1st gen. What I don't understand is why the files would work for a period of time and then just stop all at once. I suspect the problem is with my files, (I think) but what do I look for, and if so, why would they work on the 1st Gen? I can't seem to find any commonality that would give me a clue as to what's happening here. Maybe a recent Apple update created an issue? Apple tech or Engineering hasn't been particularly helpful as they simply provide me with cookie cutter answers and wish me "lotsa luck". To compound the problem, I can't seem to find anything on the internet relating to this specific problem. Anything you can help with would be greatly appreciated.
Thank you...