Will the Nano have LCD isssues similar to those of the Canon SD cameras? Only time will tell. If it does, I'm a little concerned because it looks as though Canon has not acknowledged the issue, although they do sell a replacement screen for $66. Interestingly, there is a web page detailing how to replace the screen that features links to free iPod schemes! I expect if this turns out to be a significant issue, someone will start selling replacement Nano LCDs.teh-cut said:Well, thats what i get for finally jumping on the apple bandwagon
This definetly reminds me of the canon sd camera lcd issues. I'm hoping with so many sold if this is a real issue it will be addressed either voluntary or eventually by force aka class action.
In the meantime, I am protecting my nano with an aluminum hard case. I hope it is sufficient to prevent the screen from cracking in my pocket.smallphi said:Here's the bad news: the LCD screen is EXTREMELY fragile. I dropped mine from 2 feet high and the camera (not the screen) hit the leg of my chair. Now all I see is a white screen with a dark crack on it. One of the inner LCD plates cracked, not the outside glass plate. The camera still takes pics fine only I don't see anything on LCD. That is NOT covered by the warranty and Canon will want you to pay between $170 and $300 for repair. That is equivalent to buying a new camera! Canon should either stop making such fragile screens or should stop charging so much for such a simple repair - I bought my cam for $230 including taxes and shipping so don't tell me I have to pay 75% of that price to have the LCD replaced.
CanonUSA will sell you the LCD part for about $70 including shipping and I replaced the LCD myself saving $100. Here is a guide how to do it:
Hawk, I agree with the above. In general, regardless of the product at issue, it's always better to talk to somebody in person rather than on the phone. If the rep cannot see the product, it's very easy for them to put the blame on you. If the rep has the product in their hand while you explain the story, it always helps. Further, making a plea in person is usually more convincing than doing so over the phone, because the act of going into the store shows that you're serious about it.studogvetmed said:Hawk, if you are near an apple store you may want to take it in directly so someone can see it. May have better luck than the phone.
Looking in to see if there is any protection under your credit card is a great idea as well.
Let's all keep this on subject of broken LCDs so the appropriate logic can be applied to this if the needs arise. We need to keep this post clean.
Yes, please be sure to let us know what they do.HawkiPod said:I finally got ahold of smeone at apple that could help me and he told me that they would probably replace it. He said that if they don't see any sign of abuse they will send us a new one. I'll keep you updated on whether or not they actually do replace it.