Apps not functioning after iOS 11.2.1 Update


mrbtuts

New member
I own an iPhone 7 (32 GB) which earlier was running iOS 10 and everything was running just smooth. Today I happen to update my iPhone to latest iOS 11.2.1 and now as the update has successfully completed I notice that few apps (like Snapchat, Instagram) are malfunctioning. Whenever I try to open Instagram it only displaying a white blank screen at the startup and few seconds later closes by itself automatically :( Can anyone please help me fix the error?
 

mrbtuts

New member
Just for confirmation - I never installed any app earlier from third party app stores every one of them are from Apple App Store itself.
 

droidprincess

New member
Have you tried restarting the device? You could also check for app updates in the App Store.


Sent from my iPhone using Tapatalk
 

mrbtuts

New member
Hi @droidprincess, I restarted my phone. It's still the same.

Let me check for updates, I'll let you know.
 

cjmnews

Moderator
Staff member
Moderator
Typically the apps that turn white like that on iOS 11, are 32 bit apps. They need to be updated to the 64 bit version.

If there are no updates, you can uninstall the apps and reinstall them. The usual press and hold on the apps and tap the x to uninstall should work. Then use the App Store to reinstall.

If that does not work, then make a backup of your iPhone to a PC or iCloud. Then Restore the phone to wipe it of everything, then put a fresh copy of the iOS on it, and restore your apps. You may need to find the apps in the App Store and tap on the cloud symbol to re-download the apps.
 

mrbtuts

New member
Okay I've an update guys: I have had uninstalled >> soft-reset my iPhone >> reinstalled latest version of all the apps from App Store and they are working just fine once again :)
 

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