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shockamma · 10-17-2007, 01:08 PM

what do i do i can still use it fine how do i get a new screen can i order one also is that coverd under any warrenty

soupcan · 10-17-2007, 02:02 PM

Call Apple, they'll tell you.

jedgeco · 10-17-2007, 02:50 PM

Mine got dropped and cracked at the Apple store (Crack is ~2"). The salesman told me that normally that would void the warranty, but since it happened in front of him, they're exchanging mine when the get new stock.

Cold Irons · 10-17-2007, 03:09 PM

I have had really good luck with replacement iPods under Apple's warrenty - EXCEPT for a cracked screen (4G 20Gb). It was returned from Apple without being repaired - with statement that the damage wasn't covered since it was not a defect, but user "abuse" (dropping it or something).

Of course, they were right, my son had dropped it. I ended up replacing the screen myself. Probably not an option on the touch.

j5tar · 10-17-2007, 03:40 PM

You're saying your touchscreen still works after you cracked it? Or it just turned on and stuff?

shockamma · 10-17-2007, 05:11 PM

yeh it still works has a crack down what i guess s is glass screen in front of itouch screen

j5tar · 10-17-2007, 06:16 PM

Does the touchscreen work though? Can you post a picture or video?

zardoz66 · 10-18-2007, 12:05 AM

the top glass prolly cracked but not the underling touch screen. anyways cracked display are not basically not covered as that is customer damage however you might talk to apple and ask.

emjoi · 08-27-2008, 11:42 AM

Just thought I'd dredge up this old thread.

Tonight I replaced my cracked screen. Woo Hoo!
I dropped if face down about 2 months ago, and got a nice diagonal crack along the glass, and figured I could fix it. So off to EBay and bought a screen. Seemed to be easy enough a thing to do.

Now, getting the back off turned into an epic adventure. The videos you see on YouTube make it seem so simple. But after several evenings I couldn't budge the thing, and the plastic tool they give you for the job wore out. Then, 2 nights ago I sat down with a steak knife and went at it one more time, scratching the buggery out of the side of the Touch.
Somehow I wiggled it the right way and *click* one corner separated and from there it was easy.

From there, following the YouTube video wasn't so tough. Alot of the parts, like the battery and little circuit boards are held in with gummy glue, so you have to be very careful tugging them out. Don't be a fool and use a sharp knife to lever up the battery. You'll cut the foil bag surrounding it.

And then there's lots of screws, but it's all doable.

But, then you hit the final step that isn't described anywhere on the Internets, as far as I could find. Getting the glass screen off.
The screen is stuck to the metal frame with a gummy glue. The glue covers the black top and bottom bits, and it doesn't let go, not matter how hard you push. No screws or clips or sockets. Just lots of glue.
Two nights ago I got to this stage and decided it was too tough, reassembled by Touch and found that I had buggered the old screen with all my pushing and prodding. Lots of dead areas where it wouldn't register my fingers touching it.
I had effed up my Touch. Bugger.

So tonight I had nothing to lose. If I stuffed up again, well, the Touch is already dead.
I took it apart, and pushed and pushed on the back of the screen until *crack*. I then proceeded to just brutally rip it out piece by piece. Now the glass is definitely not "safety glass". When it cracks it leaves behind very fine slivers that get into your skin. Do it inside a box or old icecream tub, and clean up afterwards, and don't use your fingers.
But I got it all out, used some turps to clean off the glue.
And it reassembled and works great.

Such a thuggish way to do it.
It anyone knows a nicer way to get the screen off, I'd love to hear it. Some solvent to dissolve the glue?

Moral of the story... DON'T DO IT, unless the cracks in the screen are so bad that it isn't working. In hindsight I should never have done this.

10-17-2007, 01:08 PM	#1
shockamma Freshman Lounger Join Date: Oct 2007 Posts: 5	i touch cracked screen what do i do i can still use it fine how do i get a new screen can i order one also is that coverd under any warrenty

10-18-2007, 12:05 AM	#8
zardoz66 Pro Lounger Join Date: Sep 2007 Posts: 556	the top glass prolly cracked but not the underling touch screen. anyways cracked display are not basically not covered as that is customer damage however you might talk to apple and ask. __________________ Zardoz66 iPhone 3G 16GB FW 2.1 (5F136) / Agent 18 ClearShield / Sony MDR-EX90LP / Jawbone BT

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iLounge

Topic: i touch cracked screen

Topic: i touch cracked screen

		iLounge Forums » iPod, iPhone & iPad Discussions » iPod touch
i touch cracked screen

10-17-2007, 02:02 PM	#2
soupcan Junior Lounger Join Date: Sep 2007 Posts: 34	Call Apple, they'll tell you.

10-17-2007, 02:50 PM	#3
jedgeco Freshman Lounger Join Date: Sep 2007 Posts: 6	Mine got dropped and cracked at the Apple store (Crack is ~2"). The salesman told me that normally that would void the warranty, but since it happened in front of him, they're exchanging mine when the get new stock.

10-17-2007, 03:09 PM	#4
Cold Irons Pro Lounger Join Date: Nov 2006 Location: King George VA Posts: 959	I have had really good luck with replacement iPods under Apple's warrenty - EXCEPT for a cracked screen (4G 20Gb). It was returned from Apple without being repaired - with statement that the damage wasn't covered since it was not a defect, but user "abuse" (dropping it or something). Of course, they were right, my son had dropped it. I ended up replacing the screen myself. Probably not an option on the touch.

10-17-2007, 03:40 PM	#5
j5tar Reclined Lounger Join Date: Sep 2007 Posts: 357	You're saying your touchscreen still works after you cracked it? Or it just turned on and stuff?

10-17-2007, 05:11 PM	#6
shockamma Freshman Lounger Join Date: Oct 2007 Posts: 5	yeh it still works has a crack down what i guess s is glass screen in front of itouch screen

10-17-2007, 06:16 PM	#7
j5tar Reclined Lounger Join Date: Sep 2007 Posts: 357	Does the touchscreen work though? Can you post a picture or video?

08-27-2008, 11:42 AM	#9
emjoi Senior Lounger Join Date: Apr 2008 Location: Melbourne Australia Posts: 130	Just thought I'd dredge up this old thread. Tonight I replaced my cracked screen. Woo Hoo! I dropped if face down about 2 months ago, and got a nice diagonal crack along the glass, and figured I could fix it. So off to EBay and bought a screen. Seemed to be easy enough a thing to do. Now, getting the back off turned into an epic adventure. The videos you see on YouTube make it seem so simple. But after several evenings I couldn't budge the thing, and the plastic tool they give you for the job wore out. Then, 2 nights ago I sat down with a steak knife and went at it one more time, scratching the buggery out of the side of the Touch. Somehow I wiggled it the right way and click one corner separated and from there it was easy. From there, following the YouTube video wasn't so tough. Alot of the parts, like the battery and little circuit boards are held in with gummy glue, so you have to be very careful tugging them out. Don't be a fool and use a sharp knife to lever up the battery. You'll cut the foil bag surrounding it. And then there's lots of screws, but it's all doable. But, then you hit the final step that isn't described anywhere on the Internets, as far as I could find. Getting the glass screen off. The screen is stuck to the metal frame with a gummy glue. The glue covers the black top and bottom bits, and it doesn't let go, not matter how hard you push. No screws or clips or sockets. Just lots of glue. Two nights ago I got to this stage and decided it was too tough, reassembled by Touch and found that I had buggered the old screen with all my pushing and prodding. Lots of dead areas where it wouldn't register my fingers touching it. I had effed up my Touch. Bugger. So tonight I had nothing to lose. If I stuffed up again, well, the Touch is already dead. I took it apart, and pushed and pushed on the back of the screen until crack. I then proceeded to just brutally rip it out piece by piece. Now the glass is definitely not "safety glass". When it cracks it leaves behind very fine slivers that get into your skin. Do it inside a box or old icecream tub, and clean up afterwards, and don't use your fingers. But I got it all out, used some turps to clean off the glue. And it reassembled and works great. Such a thuggish way to do it. It anyone knows a nicer way to get the screen off, I'd love to hear it. Some solvent to dissolve the glue? Moral of the story... DON'T DO IT, unless the cracks in the screen are so bad that it isn't working. In hindsight I should never have done this.