iLounge

starhopper · 09-30-2007, 06:50 PM

NSX_23 - I have no idea - I'm in Georgia, USA - bought it on the website associated with the review in ilounge. Good luck.

Icebook · 10-01-2007, 06:53 AM

Some pics from the people who got them would be great!!

Thanks

espanoliPod · 10-01-2007, 07:35 PM

Quote:

Originally Posted by starhopper

espanol iPod: YES - it is my first post; YES - it is far-fetched; NO - I am not in any way associated with switch easy. I simply wanted to tell you guys what happened to me over the weekend. It's the truth - if you have a problem with that, I'm sorry for you. Was just excited and wanted to share with this group.

Lyle

ok, thank you for verifying that you are not advertising. since it is clear that switcheasy is focused on customer service, especially based on your experience, i am going to be purchasing one of their biscuits. hopefully they ship faster than others have said they do, because it is a great deal, especially with $3 shipping. DLO: action jacket (one of the only iPod cases in stores as of now) comes with an armband: $30

Switcheasy: biscuit with tons of extras, $3 shipping: $23

starhopper · 10-01-2007, 09:26 PM

No problem - Steve sent me the Fedex tracking number (he shipped it express!) - will be here by noon tomorrow (Tues) - can;t wait as I've had to treat my nano extra carefully without a case to protect it. Will post my impressions and pics tomorrow night

Der Alte · 10-02-2007, 06:33 AM

Having ordered the Black Biscuit after reading the review on this site, I've followed this discussion with some interest - no Biscuit yet, and no response to email enquiries. However when I went to the Paypal dispute resolution page to express my concerns regarding Switcheasy.com I found this note:

"Message from Your Seller
Thank you for your order. We will process your item for shipping on the next business day. Items will be posted by Airmail from Hong Kong. Shipping takes approx 10 buiness days. If you have any any questions about your order, please email robin@switcheasy.com, include your name and email address. Many Thanks and Hope to do business with you again. Switcheasy.com"

That seems reasonable and as it's been less than ten days, I'll wait and report back here when the Biscuit arrives... or not.

switcheasy · 10-02-2007, 02:55 PM

Hey guys, This is Steve Bau from SwitchEasy. First of all, we had to apologize for the delay in shipment to all you fans out there. The matter of fact is that we are the first one out and the product is just too popular. We have shifted our fulfillment facility to the U.S. recently and yes, we do have some fullfillment problems due to the unanticipated rush. And to worsen the matter, we had customs issue while one of our admin people declared "black biscuits" on our fedex export invoice instead of "plastic case for MP3 player". DOH... Not only that, our distributors from all over the world is increasing their pressure on us to get products for their market. But anyway, we are steadily shipping products over to the U.S. fullfillment center and the backlog should be cleared in the week of October 8th. To compensate any mistakes on our part, we are throwing in a free unit of RunAway™ for any late orders. And yes, in some cases I do make house calls to customers are not treated fairly. I personally reply anywhere from 80 to 120 emails aday due to this backlog and we are trying our best to fullfill your needs. We are a small company, and we do love you!

Cheers,

Steve Bau

Director,

SwitchEasy Limited

fissionignition · 10-02-2007, 04:03 PM

Y'know, I had the same thoughts myself after having ordered a White Biscuit and not hearing anything about it. I emailed the company and got a prompt response:

Quote:

So sorry for not being able to update you! We are totally swamped
right now due to the popularity of our biscuit line products. Due to a
customs delay, we had to ship the white biscuit on Oct 4th. I can
arrange for a refund promptly for you. Let me know.

I stuck with the order. I'll let you guys all know what goes on...!

Quote:

Originally Posted by Dominus

I ordered from switcheasy.com and they sent Me to paypal to checkout. I still haven't received anything from switcheasy after 9 days. Their email addresses don't work either. It definitely smells like a scam; whether it actually is remains to be seen, but my patience is running thin.

starhopper · 10-02-2007, 06:06 PM

Hey guys - got that package sent from Steve Bau in Hong Kong! I ordered a black and pink (for my wife) biscuit. They are everything the Switcheasy site says they are and well worth the price. Unfortunately, my camera is with my wife, so pics won;t be coming soon. But, the pics on the Switcheasy site (link is in the review in iLounge) are accurate and complete.

A couple of issues - already mentioned in the ilounge review, the plastic (static cling) sticker that is supposed to protect the control wheel is not very good - I trashed it immediately after installing it. Secondly, the little piece of plastic that is included to insert into the docking port at the bottom of the nano is a nice touch - but it is so small and so difficult to remove after you insert it I will probably never use it - or I'll end up losing it. But, it shows these guys were trying to cover all the bases. The fact that it is hard for me to remove from the port tells me that they didn't want it to fall out easily during use.

This is the best nano case I have seen on the market so far - I think it sets the bar quite high for other companies to meet. The extras (docking port insert, earphone jack extension, platic protector for the nano shiny back, lanyard, etc) are just icing on the cake to me.

This case feels solid and looks great. I will use it as long as I own my Nano. Thanks, Steve, for delivering a great product ata great price!

Lyle

starhopper · 10-03-2007, 07:43 AM

Previously, I stated that I didn;t like the little plastic protector sheet for the click wheel - so I tossed it. Well, the REASON I didn't like it was because, on the BLACK click wheel, it appeared to make the wheel look grey and "bubbly".

I later found that when we put it on my wife's new silver nano ipod (with WHITE click wheel) - it looked fine and works fine. I guess it's just a matter of taste - but I simply didn't like it on the black click wheel - on the white, it's next to perfect.

Just wanted to "clear" that up lol.

Lyle

espanoliPod · 10-03-2007, 09:34 PM

Quote:

Originally Posted by Der Alte

Having ordered the Black Biscuit after reading the review on this site, I've followed this discussion with some interest - no Biscuit yet, and no response to email enquiries. However when I went to the Paypal dispute resolution page to express my concerns regarding Switcheasy.com I found this note:

"Message from Your Seller
Thank you for your order. We will process your item for shipping on the next business day. Items will be posted by Airmail from Hong Kong. Shipping takes approx 10 buiness days. If you have any any questions about your order, please email robin@switcheasy.com, include your name and email address. Many Thanks and Hope to do business with you again. Switcheasy.com"

That seems reasonable and as it's been less than ten days, I'll wait and report back here when the Biscuit arrives... or not.

10 Business days for shipping???

Sorry Switcheasy, but in 10 days, the Griffin Reflect will probably be in stores, I'll be picking up that instead. Same thing as the black biscuit, just in chrome color. And it's $25, same price as the black biscuit with shipping costs. I don't really need the extras, I already have a plastic cover on the back and I don't need a lanyard, port cover, or polishing cloth. So it'll be the Griffin for me.

ssu101 · 10-03-2007, 09:56 PM

Quote:

Originally Posted by espanoliPod

10 Business days for shipping???

Sorry Switcheasy, but in 10 days, the Griffin Reflect will probably be in stores, I'll be picking up that instead. Same thing as the black biscuit, just in chrome color. And it's $25, same price as the black biscuit with shipping costs. I don't really need the extras, I already have a plastic cover on the back and I don't need a lanyard, port cover, or polishing cloth. So it'll be the Griffin for me.

I'm also interested in the griffin reflect case, but i have no idea when it is coming out. One the site i says "coming soon" so I dont know wtf that means. Do you know when its cominig out?

GregMac1213 · 10-03-2007, 11:48 PM

How viewable is the screen through the Black Biscuit? Does anyone know if it's better than the Griffin Reflect?

I bought a Griffin Reflect case for my 2G Nano and took it back. I just couldn't see the screen through it.

Icebook · 10-04-2007, 04:17 AM

Quote:

Originally Posted by starhopper

Unfortunately, my camera is with my wife, so pics won;t be coming soon. But, the pics on the Switcheasy site (link is in the review in iLounge) are accurate and complete.

Lyle

I am just curious to see how the screen looks when the Nano is turned on inside the Black model. Plus even though the site has good pics its always better to see users photos since they are untouched and less bias.
I am deciding betweeen this case and the coming Core Cases model for the 3G Nano. They had the best 2G Nano case so i am using that as the bar for what I am looking for in one for this new Nano.

Thanks

starhopper · 10-04-2007, 08:14 AM

I turned up my screen brightness to about 75% - it shows quite clear thru the plastic - like it floating in space - I'll post a pic this evening.

Lyle

Der Alte · 10-04-2007, 01:54 PM

"I emailed the company and got a prompt response"

Consider yourself lucky, I've emailed them several times and heard nothing - no sign of the Biscuit, either.

10-01-2007, 06:53 AM	#17
Icebook iPod enthusiast Join Date: Dec 2003 Location: Chicago Posts: 117	Some pics from the people who got them would be great!! Thanks __________________

10-02-2007, 06:06 PM	#23
starhopper Freshman Lounger Join Date: Sep 2007 Location: Middle Georgia, USA Posts: 11	Received My Biscuits Hey guys - got that package sent from Steve Bau in Hong Kong! I ordered a black and pink (for my wife) biscuit. They are everything the Switcheasy site says they are and well worth the price. Unfortunately, my camera is with my wife, so pics won;t be coming soon. But, the pics on the Switcheasy site (link is in the review in iLounge) are accurate and complete. A couple of issues - already mentioned in the ilounge review, the plastic (static cling) sticker that is supposed to protect the control wheel is not very good - I trashed it immediately after installing it. Secondly, the little piece of plastic that is included to insert into the docking port at the bottom of the nano is a nice touch - but it is so small and so difficult to remove after you insert it I will probably never use it - or I'll end up losing it. But, it shows these guys were trying to cover all the bases. The fact that it is hard for me to remove from the port tells me that they didn't want it to fall out easily during use. This is the best nano case I have seen on the market so far - I think it sets the bar quite high for other companies to meet. The extras (docking port insert, earphone jack extension, platic protector for the nano shiny back, lanyard, etc) are just icing on the cake to me. This case feels solid and looks great. I will use it as long as I own my Nano. Thanks, Steve, for delivering a great product ata great price! Lyle

10-03-2007, 07:43 AM	#24
starhopper Freshman Lounger Join Date: Sep 2007 Location: Middle Georgia, USA Posts: 11	Addition To My First Impressions Previously, I stated that I didn;t like the little plastic protector sheet for the click wheel - so I tossed it. Well, the REASON I didn't like it was because, on the BLACK click wheel, it appeared to make the wheel look grey and "bubbly". I later found that when we put it on my wife's new silver nano ipod (with WHITE click wheel) - it looked fine and works fine. I guess it's just a matter of taste - but I simply didn't like it on the black click wheel - on the white, it's next to perfect. Just wanted to "clear" that up lol. Lyle

10-04-2007, 08:14 AM	#29
starhopper Freshman Lounger Join Date: Sep 2007 Location: Middle Georgia, USA Posts: 11	Screen Brightness I turned up my screen brightness to about 75% - it shows quite clear thru the plastic - like it floating in space - I'll post a pic this evening. Lyle

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes	Rate This Thread
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode	Rate This Thread:

iLounge

Topic: Switcheasy Black Biscuit

Topic: Switcheasy Black Biscuit

		iLounge Forums » Accessories for iPod + iPhone » Cases » iPod nano (video) Cases
Switcheasy Black Biscuit

09-30-2007, 06:50 PM	#16
starhopper Freshman Lounger Join Date: Sep 2007 Location: Middle Georgia, USA Posts: 11	NSX_23 - I have no idea - I'm in Georgia, USA - bought it on the website associated with the review in ilounge. Good luck.

10-01-2007, 09:26 PM	#19
starhopper Freshman Lounger Join Date: Sep 2007 Location: Middle Georgia, USA Posts: 11	No problem - Steve sent me the Fedex tracking number (he shipped it express!) - will be here by noon tomorrow (Tues) - can;t wait as I've had to treat my nano extra carefully without a case to protect it. Will post my impressions and pics tomorrow night

10-02-2007, 06:33 AM	#20
Der Alte Freshman Lounger Join Date: Oct 2007 Posts: 4	Having ordered the Black Biscuit after reading the review on this site, I've followed this discussion with some interest - no Biscuit yet, and no response to email enquiries. However when I went to the Paypal dispute resolution page to express my concerns regarding Switcheasy.com I found this note: "Message from Your Seller Thank you for your order. We will process your item for shipping on the next business day. Items will be posted by Airmail from Hong Kong. Shipping takes approx 10 buiness days. If you have any any questions about your order, please email robin@switcheasy.com, include your name and email address. Many Thanks and Hope to do business with you again. Switcheasy.com" That seems reasonable and as it's been less than ten days, I'll wait and report back here when the Biscuit arrives... or not.

10-02-2007, 02:55 PM	#21
switcheasy Freshman Lounger Join Date: Oct 2007 Posts: 3	Hey guys, This is Steve Bau from SwitchEasy. First of all, we had to apologize for the delay in shipment to all you fans out there. The matter of fact is that we are the first one out and the product is just too popular. We have shifted our fulfillment facility to the U.S. recently and yes, we do have some fullfillment problems due to the unanticipated rush. And to worsen the matter, we had customs issue while one of our admin people declared "black biscuits" on our fedex export invoice instead of "plastic case for MP3 player". DOH... Not only that, our distributors from all over the world is increasing their pressure on us to get products for their market. But anyway, we are steadily shipping products over to the U.S. fullfillment center and the backlog should be cleared in the week of October 8th. To compensate any mistakes on our part, we are throwing in a free unit of RunAway™ for any late orders. And yes, in some cases I do make house calls to customers are not treated fairly. I personally reply anywhere from 80 to 120 emails aday due to this backlog and we are trying our best to fullfill your needs. We are a small company, and we do love you! Cheers, Steve Bau Director, SwitchEasy Limited

10-03-2007, 11:48 PM	#27
GregMac1213 Reclined Lounger Join Date: Sep 2007 Posts: 312	How viewable is the screen through the Black Biscuit? Does anyone know if it's better than the Griffin Reflect? I bought a Griffin Reflect case for my 2G Nano and took it back. I just couldn't see the screen through it.

10-04-2007, 01:54 PM	#30
Der Alte Freshman Lounger Join Date: Oct 2007 Posts: 4	"I emailed the company and got a prompt response" Consider yourself lucky, I've emailed them several times and heard nothing - no sign of the Biscuit, either.