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freerider · 10-07-2005, 06:02 AM

Please choose the appropriate forum for this topic. Thank you. Hi,

I have looked through the forums and haven’t been able to find anyone else with a similar issue.

My Nano is now dead after only 3 weeks of ownership! Here is what happened.

Yesterday I attached an iPod Mini AC charger to my Nano. After a short while (a couple of minutes) I noticed a burning smell. On investigation there was a big black spot that appeared to get rapidly bigger on the LCD screen. The back of the iPod became very hot as well. It was too hot to touch by the time I unplugged it.

After this incident my Nano no longer works. There isn’t an issue with the charger as it charges other iPod’s fine. So the flaw more than likely is with the Nano.

Anyone else experienced a similar issue?

If this is a common problem it would be worrying as it has the potential of causing serious harm.

Cheers,
W.

Gurpy · 10-07-2005, 08:48 PM

What did apple say when you called them?

ipodphoto30 · 10-07-2005, 09:12 PM

hi and welcome to the lounge.

anyways it seems like a very bad problem you may wanna go to the apple store and have them service it, this is something serious and none of us can take care of.

ipodphoto30 · 10-07-2005, 09:13 PM

oh i forgot to say that the burning smell could've been the circuits being fried because of the power shortage.

freerider · 10-10-2005, 04:45 AM

Hi,

Well thanks for the welcome. Rather than finding a solution I am hoping to find out whether my issue is an isolated one or something more common.

I've submitted a service request to Apple and I will let you know what they come back with.

Cheers,
W.

**studogvetmed** · 10-10-2005, 01:25 PM

Sounds isolated so far. Is the mini AC a usb connection or a firewire connection?

JRoDDz · 10-10-2005, 11:52 PM

Relax! all is not lost!

You could just use the Nano as a coffee cup beverage warmer.

freerider · 10-19-2005, 01:14 PM

Well, I just received my replacement Nano. It would have been nice to know what caused the unit to fail. However do we expect Apple to admit there was actually an issue..... So all is fine in the end.

**studogvetmed** · 10-19-2005, 01:38 PM

Given that no one else ever responded on a similar issue, I would unfortunately chalk it up to "#### Happens" Apple may not even know exactly what went wrong. You got a replacement, no one else is having the issue. So smile and enjoy your new nano!

Stuart

marcee.schultz · 10-21-2005, 11:44 AM

this happened to me too after about 3 weeks also. i was using the charger that came with the ipod and it burned up in about 2 seconds and was really hot to the touch. i am waiting and trying to be patient for apple to pull through.

freerider · 10-21-2005, 12:08 PM

That's interesting to hear. So it also happens with the USB charger.

Anyway, you shouldn't have to much of a problem getting a replacement.

From when I submitted a repair request online to when I received a replacement was about 2 weeks.

There's alot of buggering around as they send you out a return box....

marcee.schultz · 10-21-2005, 12:46 PM

i am guessing i lose all my songs, right? i just got it but i did have about 315 songs already. bummer!

i am nervous that now this will happen again with the new nano i get. would be nice to know what actually went wrong.

gykmeister · 11-05-2005, 04:21 PM

okay.. i've had the nano also for under a month, and heres what happened with me..

put some songs and photos on the nano and then something happened.. itunes just crashed.. okay whatever i thought and disconnected . listened to some music and after putting it off Hold the usual thing happened , it crashed.. not a problem, did a restart but all what i got was an apple logo! not even backlight.. and the only key combination that worked was restart.. sleep didnt work... so i put it just away and next day in school i took it out of my pocket and when i took the sock off it was f..in hot! like reallyreally hot and .. a black spot on the LCD!

.. so after school went to Apple care and showed them my nano and they were quite amazed at first.. asked me did i "just take it out of my pocket, and bam! its wrecked?" and so it was.. i haven't abused it in Any way... luckily got my replacement and they told me they'll send the nano to somewhere to check out what happened but luckily as i told, i now have a new one...

strange..

hockey73 · 11-06-2005, 07:13 PM

this is unrleated to your burning nano but how ond did it take for your replacment to arrive? Cause i jsut sent mine in for a broken hold switch

gykmeister · 11-07-2005, 11:55 AM

well .. i went into their store.. made them clear i didn't use any harrastment on the unit, got my new check and another black nano ... took about 5 minutes

... he had one replacement back in the warehouse or somewhere.. in this casual carton box

10-07-2005, 06:02 AM	#1
freerider Freshman Lounger Join Date: Oct 2005 Posts: 4	Fault: Nano Meltdown. Charging Problem - Overheating. Please choose the appropriate forum for this topic. Thank you. Hi, I have looked through the forums and haven’t been able to find anyone else with a similar issue. My Nano is now dead after only 3 weeks of ownership! Here is what happened. Yesterday I attached an iPod Mini AC charger to my Nano. After a short while (a couple of minutes) I noticed a burning smell. On investigation there was a big black spot that appeared to get rapidly bigger on the LCD screen. The back of the iPod became very hot as well. It was too hot to touch by the time I unplugged it. After this incident my Nano no longer works. There isn’t an issue with the charger as it charges other iPod’s fine. So the flaw more than likely is with the Nano. Anyone else experienced a similar issue? If this is a common problem it would be worrying as it has the potential of causing serious harm. Cheers, W.

10-07-2005, 09:12 PM	#3
ipodphoto30 Veteran Lounger Join Date: Jul 2005 Location: Chicago, Illinois Posts: 3,431	hi and welcome to the lounge. anyways it seems like a very bad problem you may wanna go to the apple store and have them service it, this is something serious and none of us can take care of. __________________ 30gb iPod photo- has been sent to my aunt. She loves it, and is very careful with it, as I've heard. Hopefully I can get it back when the battery dies or the hard drive fails. 30gb iPod video- just got it as of 12/13/05 YAY!!!

10-07-2005, 09:13 PM	#4
ipodphoto30 Veteran Lounger Join Date: Jul 2005 Location: Chicago, Illinois Posts: 3,431	oh i forgot to say that the burning smell could've been the circuits being fried because of the power shortage. __________________ 30gb iPod photo- has been sent to my aunt. She loves it, and is very careful with it, as I've heard. Hopefully I can get it back when the battery dies or the hard drive fails. 30gb iPod video- just got it as of 12/13/05 YAY!!!

10-10-2005, 01:25 PM	#6
studogvetmed Join Date: May 2003 Location: Loveland, CO Posts: 10,118	Sounds isolated so far. Is the mini AC a usb connection or a firewire connection? __________________ 5G 80GB iPod / 2.16 GHz MacBook / Last.fm / Song Summoner Geek Links to common ?'s FAQS \| Artist missing songs \| iPod not Recognized Mac or PC \| disable auto-sync temp. \| Disk mode How to \| iPod has Folder/!

10-19-2005, 01:38 PM	#9
studogvetmed Join Date: May 2003 Location: Loveland, CO Posts: 10,118	Given that no one else ever responded on a similar issue, I would unfortunately chalk it up to "#### Happens" Apple may not even know exactly what went wrong. You got a replacement, no one else is having the issue. So smile and enjoy your new nano! Stuart __________________ 5G 80GB iPod / 2.16 GHz MacBook / Last.fm / Song Summoner Geek Links to common ?'s FAQS \| Artist missing songs \| iPod not Recognized Mac or PC \| disable auto-sync temp. \| Disk mode How to \| iPod has Folder/!

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Topic: Fault: Nano Meltdown. Charging Problem - Overheating.

Topic: Fault: Nano Meltdown. Charging Problem - Overheating.

		iLounge Forums » iPod, iPhone & iPad Discussions » Discontinued iPods » iPod nano
Fault: Nano Meltdown. Charging Problem - Overheating.

10-07-2005, 08:48 PM	#2
Gurpy Senior Lounger Join Date: Jan 2005 Posts: 119	What did apple say when you called them?

10-10-2005, 04:45 AM	#5
freerider Freshman Lounger Join Date: Oct 2005 Posts: 4	Hi, Well thanks for the welcome. Rather than finding a solution I am hoping to find out whether my issue is an isolated one or something more common. I've submitted a service request to Apple and I will let you know what they come back with. Cheers, W.

10-10-2005, 11:52 PM	#7
JRoDDz Senior Lounger Join Date: Sep 2005 Posts: 116	Relax! all is not lost! You could just use the Nano as a coffee cup beverage warmer.

10-19-2005, 01:14 PM	#8
freerider Freshman Lounger Join Date: Oct 2005 Posts: 4	Well, I just received my replacement Nano. It would have been nice to know what caused the unit to fail. However do we expect Apple to admit there was actually an issue..... So all is fine in the end.

10-21-2005, 11:44 AM	#10
marcee.schultz Freshman Lounger Join Date: Oct 2005 Posts: 2	ipod nano meltdown this happened to me too after about 3 weeks also. i was using the charger that came with the ipod and it burned up in about 2 seconds and was really hot to the touch. i am waiting and trying to be patient for apple to pull through.

10-21-2005, 12:08 PM	#11
freerider Freshman Lounger Join Date: Oct 2005 Posts: 4	That's interesting to hear. So it also happens with the USB charger. Anyway, you shouldn't have to much of a problem getting a replacement. From when I submitted a repair request online to when I received a replacement was about 2 weeks. There's alot of buggering around as they send you out a return box....

10-21-2005, 12:46 PM	#12
marcee.schultz Freshman Lounger Join Date: Oct 2005 Posts: 2	i am guessing i lose all my songs, right? i just got it but i did have about 315 songs already. bummer! i am nervous that now this will happen again with the new nano i get. would be nice to know what actually went wrong.

11-05-2005, 04:21 PM	#13
gykmeister Freshman Lounger Join Date: Nov 2005 Posts: 5	okay.. i've had the nano also for under a month, and heres what happened with me.. put some songs and photos on the nano and then something happened.. itunes just crashed.. okay whatever i thought and disconnected . listened to some music and after putting it off Hold the usual thing happened , it crashed.. not a problem, did a restart but all what i got was an apple logo! not even backlight.. and the only key combination that worked was restart.. sleep didnt work... so i put it just away and next day in school i took it out of my pocket and when i took the sock off it was f..in hot! like reallyreally hot and .. a black spot on the LCD! .. so after school went to Apple care and showed them my nano and they were quite amazed at first.. asked me did i "just take it out of my pocket, and bam! its wrecked?" and so it was.. i haven't abused it in Any way... luckily got my replacement and they told me they'll send the nano to somewhere to check out what happened but luckily as i told, i now have a new one... strange..

11-06-2005, 07:13 PM	#14
hockey73 Junior Lounger Join Date: Nov 2005 Posts: 69	this is unrleated to your burning nano but how ond did it take for your replacment to arrive? Cause i jsut sent mine in for a broken hold switch __________________ Ipod Classic, 80G, Black Ipod Shuffle 3G, Black

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11-07-2005, 11:55 AM	#15
gykmeister Freshman Lounger Join Date: Nov 2005 Posts: 5	well .. i went into their store.. made them clear i didn't use any harrastment on the unit, got my new check and another black nano ... took about 5 minutes ... he had one replacement back in the warehouse or somewhere.. in this casual carton box