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Topic: Help! I bought a song twice!

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Old 01-14-2005, 06:03 AM
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Casual Lounger
 
Join Date: Jul 2004
Location: Fullerton, CA
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Thumbs down Help! I bought a song twice!

I some how bought a song twice. I realized it right before the song was downloading. The song did not download the second time because I cancelled it. I was charged for it twice.Is there any way to 'return" it? Or has anyone made this mistake before and has some advice? I have already filed out the form on the troubleshooting page at the iTunes customer service page and asked them to credit my account since I did not download it a second time. But does anyone else have any ideas besides doing that?




Mikee

Last edited by podme; 01-14-2005 at 06:06 AM.
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Old 01-14-2005, 04:10 PM
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Power Lounger
 
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That's the right approach. Apple is usually pretty understanding about these things -- the first time -- and may issue a refund. Wait to hear back from them.

One question. iTunes should have given you a "you've already bought this song, do you want to purchase it again?" message. Did it?



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Old 01-14-2005, 06:10 PM
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Casual Lounger
 
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Help! I bought a song twice!

Quote:
One question. iTunes should have given you a "you've already bought this song, do you want to purchase it again?" message. Did it?
That is the weird part. I did not get a message like that. I did the same thing about six months ago because there is no message to tell you you already bought that song.




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