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Topic: iTunes update install issue

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Old 11-05-2018, 07:21 AM
#1
 
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Join Date: Jun 2014
Posts: 19
iTunes update install issue

I'm trying to install the current update (12.9.1.4x64) but am getting the following error message
"The installation of apple application support did not complete successfully"
It that finish's without installing.
Andy_22 is offline  
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Old 11-05-2018, 11:10 AM
#2
 

 
Join Date: Apr 2006
Location: Arizona
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You need to uninstall ALL apple software (Bonjour, Apple Mobile Device Service, Apple Updater, iTunes, etc)
Then go to the Apple site to get the software from them, and install that.

https://www.apple.com/itunes/download/



Have you backed up your iTunes Library this week? If not, you are risking losing your music and playlists....
cjmnews is offline  
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Old 11-05-2018, 11:35 AM
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Quote:
Originally Posted by cjmnews View Post
You need to uninstall ALL apple software (Bonjour, Apple Mobile Device Service, Apple Updater, iTunes, etc)
Then go to the Apple site to get the software from them, and install that.

https://www.apple.com/itunes/download/
I presume that iTune will automaticaly pick up the library again?
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Old 11-05-2018, 01:05 PM
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Join Date: Apr 2006
Location: Arizona
Posts: 9,195

Of course it will. I highly recommend a back up though.



Have you backed up your iTunes Library this week? If not, you are risking losing your music and playlists....
cjmnews is offline  
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