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Topic: iTunes Software not updating

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Old 01-05-2018, 02:09 PM
#1
 
Junior Lounger
 
Join Date: Sep 2013
Posts: 28
iTunes Software not updating

iTunes keeps offering me a download to update the software. It goes through the process of downloading and installing - then comes up with a message that the update failed.

Go to Tools, it says, and download manually. But the instructions don't work.

Checking for a software update tells me I have the latest version, 12.7.2 - so was my software fully upgraded in the first place ?
lionofludesch is offline  
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Old 01-05-2018, 06:46 PM
#2
 

 
Join Date: Apr 2006
Location: Arizona
Posts: 9,210

Are you sure it is iTunes asking you to update?
It could be iCloud that wants the update.

You should be able to download it from https://support.apple.com/en-us/HT204283
Install that and it should update you.
If the installation fails, uninstall iCloud, then install again.



Have you backed up your iTunes Library this week? If not, you are risking losing your music and playlists....
cjmnews is offline  
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Old 01-12-2018, 01:46 PM
#3
 
Junior Lounger
 
Join Date: Sep 2013
Posts: 28

I'm not sure of anything.

I'll have a look at that, though.
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