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Topic: iTunes 12.7 Play Count issue

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Old 09-20-2017, 03:50 PM
#1
 
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iTunes 12.7 Play Count issue

Seems that iTunes 12.7 doesnít update the play count and Last played when you play a track in iTunes itself (or home Sharing to Apple TV). Oddly play counts are updated for tracks played on iPhones and iPods.
Anyone else getting this issue?
Any fix?
Tempted to revert back to 12.6 but canít find a download link for it,



XRayLexx
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Apple TV 2nd 3rd and 4th Gen
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Old 09-21-2017, 06:53 PM
#2
 

 
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iTunes updates play counts just fine when played directly.

There does seem to be an issue with Home Sharing.

In Edit->Preferences the Sharing section is the check box for Home sharing computers and devices update play counts selected? It is in mine. The count did not update with home sharing. Logging a bug.



Have you backed up your iTunes Library this week? If not, you are risking losing your music and playlists....
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Old 09-22-2017, 04:19 AM
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Quote:
Originally Posted by cjmnews View Post
iTunes updates play counts just fine when played directly.

There does seem to be an issue with Home Sharing.

In Edit->Preferences the Sharing section is the check box for Home sharing computers and devices update play counts selected? It is in mine. The count did not update with home sharing. Logging a bug.
Yes, its always worked fine when Home Sharing and updating Play Counts and the setting is correct in my itunes.
It seems the played Directly bug is only effecting some users (mainly Windows 10 64 bit users). You play a song directly in itunes and the play count doesn't update, quite a few are reporting it on the Apple forums.



XRayLexx
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Old 09-22-2017, 12:06 PM
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I am on Windows 7 x64 and logged the bug that Home Sharing does not update play counts. I found a second bug with changing Apple IDs and Protected AAC files, and logged that too.

bugreport.apple.com is where you can log bugs against iTunes. So if you are seeing the iTunes not updating play counts, you could log that.



Have you backed up your iTunes Library this week? If not, you are risking losing your music and playlists....
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