Itunes crashes when going to the store

[chrisn53]

Originally Posted by cjmnews

Do you use Genius? In an older post I found that someone fixed this by deleting their genius database.
The name is iTunes Library Genius.itdb

I have been following this thread because I have the same problem. So far none of the solutions have helped me either. Bummer.

[yodar44]

i am running 11.0.2.26

[cjmnews]

Is your Windows Update up to date?

Have you looked at this:
https://discussions.apple.com/thread...art=0&tstart=0 (uses MS11-087: Vulnerability in Windows kernel-mode drivers could allow remote code execution: December 13, 2011 as the fix)

[chrisn53]

Windows is keep up to date and I looked at the links but being somewhat computed challenged do not understand it.

[cjmnews]

You may need to follow the steps in the first post:

Now, the issue is that this file is involved in the famous Duqu flaw in Windows (Duqu - Wikipedia, the free encyclopedia) and MS issued a temporary fix to lock access to this file to prevent the exploit back in 2011. An update has since been released through Windows Update and once it is applied, this fix is safe to undo according to the Microsoft info at these links:

Microsoft Security Bulletin MS11-087 - Critical : Vulnerability in Windows Kernel-Mode Drivers Could Allow Remote Code Execution (2639417)

Enable/disable here (linked from the above page):

MS11-087: Vulnerability in Windows kernel-mode drivers could allow remote code execution: December 13, 2011

Scroll down and use the FixIt links to enable/disable.

Use the FixIt link on this page and disable the fix to get your iTunes Store working again.

[chrisn53]

Still does not work

[chrisn53]

Originally Posted by cjmnews

You may need to follow the steps in the first post:


Use the FixIt link on this page and disable the fix to get your iTunes Store working again.

None of this worked either