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Topic: my itunes keeps closing

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Old 09-07-2008, 12:54 AM
#1
 
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Join Date: Sep 2008
Posts: 2
my itunes keeps closing

i just downloaded itunes onto my laptop but everytime i try to open it or download a CD it comes up with a sign saying that "itunes has stopped working: a problem caused the program to stop working correctly, windows will cllose the program and notify you if a solution is available."
HELP!! please!
jenbohlman is offline  
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Old 09-07-2008, 02:23 PM
#2
 

 
Join Date: Apr 2006
Location: Arizona
Posts: 8,356

You need to uninstall iTunes and Quicktime, clean up the installers, and install it again.
Apple has details. Don't skip the clean up the installers step.



Have you backed up your iTunes Library this week? If not, you are risking losing your music and playlists....
cjmnews is offline  
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