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Topic: I need help with itunes for my pc!

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Old 04-24-2008, 12:06 PM
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I need help with itunes for my pc!

Ok, hi, I'm new to the forums and I was wondering if anyone can help me. I've had my second generation iPod nano for over a year now and it's worked with iTunes perfectly fine until this week. What happens is that I open iTunes and plug in my iPod using the usb cord. It says that it's syncing music but then a pop up comes saying error-69-cannot find required disc. I've restored my iPod and tried to put all my music back but it doesn't allow me to put all my songs back on, only one playlist. So I chose my recently added playlist and it synced there was only 100 songs on the recently added playlist compared to the 400-someodd songs in my iTunes. I decided to edit the recently added smart playlist and have it go to 175 songs It got to 143 and Itunes froze on a song and was unable to sync. Then I accedientally deleted my recently added playlist. When I plug my iPod in, it says syncing so then I tried to click on the music tab of my iPod in iTunes to get it to sync all the music, not just selected playlists. but then itunes freezes. Same thing happens when I click on "sync only checked songs". I restored my iPod so now it doesn't have any music. I know that there is nothing wrong with the ipod because this occurs to both of my second generation iPod nano's. Can someone help me?

also, when I click on any of the options and click apply, iTunes says its syncing to my iPod but my iPod does not have the usual 'do not disconnect' screen

Last edited by ahhhhhhsamantha; 04-24-2008 at 12:12 PM.
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Old 04-24-2008, 12:25 PM
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Apple has this from it's support page => iTunes displays a -69 error when syncing iPod
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Old 04-24-2008, 12:42 PM
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Yeah, I've read that and I did get rid of the songs that wouldn't sync, but now my iPod won't sync music from iTunes. Not the music playlist, or any of my recently added, recently played, etc. playlists.
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Old 04-24-2008, 01:25 PM
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I've had this before and it would only transfer a couple of songs at a time until it stopped with the -69 error. Eventually things worked out after I tried fiddling with the USB connection. Change your cable, use a different port, stop concurrent processes that may use your comp's front side bus (data transfers). Are you using an external drive?
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Old 04-25-2008, 02:23 PM
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ok i was able to restore my ipod. then I uninstalled iTunes and downloaded it again. In which it asked me if I want to sync music and photos now. I clicked music(thinking I could add photos later) and I synced and I did the error-69 thing and I've got most of my songs back on, besides the ones that were problematic. Now my only problem is that I'll plug my iPod in, it will sync, then I click on the photo tab and choose my folder. It says it's syncing but my iPod doesn't say the usual 'do not disconnect' when it's supposed to sync. I'm okay having my iPod only full of songs but I would like photos too(although they're not neccessary)
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Topic: I need help with itunes for my pc!

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