Poor Performance of iTunes Servers..

[paranoidxe]

Anyone having problems, specifically searching? Time out after time out. It seems like ever since christmas the servers have been bad.

You'd think the money apple makes they'd have a great load for traffic.

[toothpaste]

Originally Posted by paranoidxe

You'd think the money apple makes they'd have a great load for traffic.

I'm thinking you mean load balancing. I haven't had any issues on the ITMS. There are many things to consider starting with your connection to the internet. There could be network issues between you and ITMS. Very highly doubt that ITMS is degrading in performance as you suggested.

[onlycodered]

I haven't had any problems with iTunes. I'm thinking it's something wrong on your end and not Apple's.

[honeybee1236]

Haven't had a problem with iTS. Maybe it's on your end. Check your connection. Shut your computer down for 5 minutes and then restart it.

[coachE]

My podcasts are extremely slow downloading today. Probably everyone getting the updates.

[mugford1]

There's a new version? i thought many people updated to 1.2.1 version a while ago??? maybe just maybe the my be uploading some more movies or something

[deathsolitude]

Originally Posted by paranoidxe

Anyone having problems, specifically searching?

I've been having a lot of problems with searching for awhile now as well. But it seems like it only time outs when I search for something they don't have.

[chippe01]

I just came here to report the very same thing! YES, it started on Christmas Day! I remember I was on the phone with my sister on Christmas day, and she was asking me about a song and I tried a dozen times to search for the song and it kept timing out. I figured it was just because a lot of people were trying to redeem their Christmas gifts.

But it has been impossible to search since then. Searching by specific title NEVER works. It ALWAYS times out. IF I run a search by a word, say "heart" I get the first screen of 150 songs. If I hit MORE RESULTS it times out again. The same with Artist name. I will get the first 150 results but cannot get any more as it ALWAYS times out.

Downloading is also sporadic. I'm on a 10Mbps cable connection. Sometimes a song will download in 8 seconds, sometimes it takes over TWO MINUTES to get a single song. I have no other connectivity problems with any internet site.

Funny thing is, my sister, In North Carolina, did the same search at the same time while we were on the phone, and she had NO problems finding the song. I have all but given up on searching in ITMS.

By the way, how are others who have this problem connected? I am on a 10Mbps Time Warner (Road Runner) connection. Any one else?

[chippe01]

It's strange. I got tired of Windows Live One Care, so I uninstalled it. No more search problems. Hmmm ....

[S2_Mac]

Dunno if this has any bearing, and dunno when it happened, but a guy in Macintouch reported that Apple had a new host for the store: ax.phobos.apple.com.edgesuite.net is the new domain.

S2

[Wouwie]

I have poor itune store performance aswell since some time. Not when clicking on an album or previewing a song, but every search times out, even for artists/albums that are definately there ( So it's become useless to me.

Is there anything we can check to actually locate the problem. I'm in Belgium. I did a speed test (with speedtest.com) and achieved 3000 upto 10000 kbps (depending on the server) which seems quite good.

[Eric Lewis]

where are the master servers of all the content for the store? is it in California? how big would the servers be? and like 10000teribytes?

[Wouwie]

I did some further tests and indeed, it times out everytime i search for an artist / album which isn't on iTunes.

[Narah]

It happens to me all the time, and not when I am searching for something they don't have, sometimes it happens if I click on audiobooks or podcasts! It's extremely annoying!

[Mustang Paul]

Everytime I do anything on the iTunes store that is during prime hours--nightly from about 4 CST to after midnight, it is slow or times out. Seems to me that Apple needs to get this under control of people will go elsewhere.

Very frustrating, especially for those of us who remember how slick it used to be!