I searched... but here's my error "The folder iTunes cannot be found or created"

[velodev]

I can get one user on my machine to operate perfect in iTunes however the other user receives two errors.

I have:
- installed
- uninstalled
- reinstall
- created the folder myself
- editted the registry

Here's the error message(s):

"The folder iTunes cannot be found or created, and is required. The default location for this folder is inside the "Music" folder."

and then one time I got this:

"The iTunes application could not be opened. An unknown error occurred (-50)."

I am a Mac user but have to use PCs at work. So I know both environments. I would like to figure this out without a system flush.

[Aspect]

Sounds like your screwed

[velodev]

That's what I figured...

I suspect that at one time I used PowerTools to relocate the "My Music" folder - hence the reason to set it back and then further check the registry.

It's ok, this laptop has been running slow and needs to be refreshed.

I'll wait for a couple more replies.

[SylentMyke]

I had this problem on a machine with Windows XP Home Edition. I was able to get it working after deleting the folder Apple creates under the path:
C:\Documents and Settings\(username)\Local Settings\Application Data

The folder that contains the settings is named Apple Computer. If you delete this folder, it will ask you to find your music again. I am not sure what results you will get with the user that has a functioning iTunes, but it should stop the error that comes up.

[jasonengberg]

Thank you...

The Mac store genius suggested that I uninstall and reinstall iTunes which obviously did nothing. No sweat though as they are not PC folks.

I actually, had to take it a step higher... after the recreated apple computers folder still generated the same error, I had to run the iPod updater and just clear it out.

[mattjoy]

I see that many people have been having the same Issue. I have a client that hired me to resolve this problem and it took a while to figure it out. There is indeed an answer - see See this link

i cannot open my iTunes the error message The folder iTunes cannot be found or created, and is required. The default location for this folder is inside the "Music folder" keeps coming up

I have uninstalled reinstall created the folder myself editted the registry, made sure the folder is able to be written to, made sure the folder is a music folder (has the musical note on the cover of the folder)

i have deleted the apple folder located in C:\Documents and Settings\(username)\Local Settings\Application Data

and then reinstalled still the same problem im so fustrated.....

cannot find a phone number to call (all american numbers) please please help me!

im running windows pro with sp2 with iTunes 4.7.1

[nrendle]

I have the same problem so if you find a solution please let me know.

[nrendle]

I have managed to solve this one with the help from another board.

Click on Start
Clin on Run
Type in "regedit" Enter

Do this step twice as there are two locations.
CTRL F
Type in "My Music"
Double Click and enter the path for where the folder is located.

Then exit.

It should now work.

i tried that and it didnt work any more ideas?

[nrendle]

The find I suggested before my have been a bit misleading as I guess it depends where you start from.

The exact locations of the 2 entries that I changed are

hkey_current_user - software - microsoft - windows - current version - explorer - shell folders

and

as above - windows - current version - explorer - USER shell folders

Try changing the two items from there - if these have already been changed then I'm not sure what to suggest.

that has worked! thank you so so much, i am eternally greatful!

[hobbsy78]

Originally posted by nrendle
The find I suggested before my have been a bit misleading as I guess it depends where you start from.

The exact locations of the 2 entries that I changed are

hkey_current_user - software - microsoft - windows - current version - explorer - shell folders

and

as above - windows - current version - explorer - USER shell folders

Try changing the two items from there - if these have already been changed then I'm not sure what to suggest.

nrendle -- I found this page looking for a solution to this error... your explanation worked perfectly for me (using a PC with Windows XP SP2)

[kwannenw]

I've been trying for days to get this same issue fixed on my Windows laptop - nrendle your solution did it in a matter of seconds. Thank you so much for bringing my music back!!! YOU ROCK!

[Cavalerra]

Hi, I am having the same issue and I am getting really aggravated.

nrendle, I am a little confused about your solution.

Excuse me if I sound stupid, but, I don't understand what I'm supposed to do in the Registry Editor to change the location of the My Music folder.

you said "Double Click and enter the path for where the folder is located.", but I don't know what that means.

your help would be greatly appreciated.