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Topic: Not covered by Guarantee

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Old 02-09-2009, 11:16 AM
#1
 
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Join Date: Feb 2009
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Thumbs down Not covered by Guarantee

I bought a 16g Apple touch Ipod for my son at christmas. The control button stopped working. so i took it back to Comet were i bought it, they sent it back to Apple.
Today they rang me up saying because there are some scratches & marks on the Ipod The work was not done & its not cover by the Guarantee. - HOW CAN THEY GET AWAY WITH THAT. if they said the damge caused the fault i could understand. But they never even took it a part
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Old 02-09-2009, 12:36 PM
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If that's there reason for not doing anything then go to the store and get the denial in writing and take them to small claims court and include the court cost. Scratches and marks will not cause the control button to stop working.
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