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Topic: sleep/wake button not working

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Old 02-21-2012, 04:40 AM
#16
 
Freshman Lounger
 
Join Date: Feb 2012
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even i have same issue

even i have same issue.....don't know what to do
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Old 07-31-2012, 11:03 AM
#17
 
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Join Date: Jul 2012
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Smile

To get out of that press and hold the home button and sleep wake button until the screen goes black and the apple logo appears!
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Old 08-01-2012, 11:22 AM
#18
 
Reclined Lounger
 
Join Date: Nov 2009
Location: Galway, Ireland
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IF the ipod is disabled you will not be able to restore it unless you can get it into DFU mode,
As you have figured out, this requires the power button.
If it's an ipod touch 4th gen you will need to lift the top assembly which is not recommended unless you have done it before. It is very likely you will damage the LCD, Digitizer, Wifi ribbon flex or all 3.

Send it to a reputable repair centre. It won't cost that much to replace the button flex.
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Old 08-02-2012, 07:41 AM
#19
 
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Quote:
Originally Posted by candacepierce View Post
okay, so i have the same problem except my ipod is disabled. so i can't unlock it, turn it off, or anything. i can't reset it or restore it. what should i do?
Try following through this troubleshooting guide provided by Apple:

Apple - Support - iPod touch - iPod touch Troubleshooting Assistant

If that fails to fix the issue, there would be nothing left but to contact Apple support directly:

Apple - Support - iPod touch - Contact Us
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Topic: sleep/wake button not working

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