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Topic: shuffle and mini problem

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Old 05-16-2005, 12:43 PM
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Question shuffle and mini problem

Had to reinstall XP. Since then my shuffle and my kids mini's will not appear in iTunes. I've reinstalled many times and downloaded newest software, no luck. The shuffle had worked fine before I had to reinstall XP. The message I keep getting is that the software for communicating with the iPod device is not installed correctly. Can anyone help?
Thanks
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Old 05-16-2005, 12:49 PM
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Sounds like you need to run the iPod Updater software:

http://www.apple.com/ipod/download/

Make sure you have the most current Service Pack for XP too (SP2)
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Old 05-16-2005, 12:58 PM
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I understand but the shuffle and mini's had worked fine prior to my machine crashing and I have run iPod Updater software and still get the same message.
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Old 05-16-2005, 01:09 PM
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Make sure you have the most current Service Pack for XP too (SP2)
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