Won't let me load purchased music

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jordanv

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Oct 17, 2005
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I got a new laptop, downloaded some music to it from the apple store, and plugged in my old ipod shuffle. I can copy music ripped from cd's, but when I try to load purcahsed music onto it I get the little circle with the slash through it and I cannot do it. Maybe I'm missing something really obvious here, but I can't figure out what the problem is.
 

mtalley

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Oct 17, 2005
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New member here, but I ran into the same issue last night after uninstalling and reinstalling iTunes on the same laptop.

Use iTunes to play one of the downloaded songs on the computer. It will ask you to authenticate this "new" computer and, once done, you can start copying the purchased music to your iPod.

Been there, done that, last night for about an hour of head-scratching.
 
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