Allright I really need help!?

[rsxluver]

Ok, i posted this a while back, but i did not get any help:

My question is: Every time i transfer music from windows media player>itunes it freezes and when i copy a cd on to itunes it freezes.. why is it doing this?

-I have windows xp2
-I have windows media player 9
-It freezes if i drag and drop, and importing
My computer was made by my uncle so there isnt a brand, but its very fast
- I have very bad spyware problems
-I have the trojan horse virus
- I have DSL
any thing else you need to know?

[bpyke]

hmmm.. maybe format ur comp to get rid of spyware and trojan virus

[Sentient One]

Maybe you should use some sort of Anti-Virus program!? And Spybot, and AdAware and start using a firewall.

[rsxluver]

I do use them, and they do nothing. You cantget rid of trojan horse! And spybot never really helps that much

[iMacc]

Originally posted by rsxluver
You cantget rid of trojan horse!

Of course you can.......

You just need to identify it and find the right programme to get rid of it.Your anti-virus software should be able to identify the trojan, and then just google to find a cure

[rsxluver]

I have tride everything.. nothing works

[rsxluver]

Come on anything...?

[studogvetmed]

You need to fix your virus problems, before any real fixes to your iPod issues can be applied.

Stuart

[rsxluver]

Thats what i was thinking to :| but i cant they do not go away!

[studogvetmed]

Have you done any of the suggested methods here?

You will likely need to wipe your hard drive completely. You are going to lose quite a bit of stuff. I'm no expert with viruses on PCs though.

Google for some information how to clean out your computer from this virus. You need to identify the problem virus/spyware to be able to get ready to clean things up.

[rsxluver]

Do you know how i would wipe my hard drive out?

[kittinbaby]

Well, seeing as your uncle made it, and was not bought from a store, I will assume that you do not have a restore disk that comes with store-bought computers. Do you have the original Win XP CD that was used to place XP on your computer to begin with? If so, you can use that to restore your computer to how it was when it was first used.
If you have any REALLY important stuff you'd like to save, do so if you can by copying to a CD (if you have a CD burner) or floppy disks...However, DO NOT put these files back on your newly-restored computer before checking the CD/floppy with an up-to-date virus scanner. If it passes the test, it's most likely safe to put back on your computer. That's what I had to do when I got a Trojan, but it was caught too late and by the time we found the CD (a week later) it wasn't able to function at all and we couldn't save anything. Anyway, hope it all goes well!

[rsxluver]

Mmmmm i dont think i do! this really sucks!

[rsxluver]

Any thaughts?

[kittinbaby]

You can go to Fry's/Best Buy/your nearest electronic store and buy the Windows XP software...for 200 dollars. Probably not your most desirable option. But to restore your computer, it's either that or borrow someone else's...