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Topic: AppleCare service site errors.

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Old 07-11-2003, 02:02 PM
#1
 
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Join Date: Jul 2003
Posts: 18
AppleCare service site errors.

Hi,
I've been trying for days to submit this form with my address to AppleCare so that they can send me a box to ship my iPod out in, but every time I go to submit it, I get an error that reads "Error - Multiple County Exist for Zip Code. Please fill in with one of BERKELEY, JEFFERSON. in Delivery address. Please press continue. " This is extremely frustrating. I've tried filling in the county in the delivery address and it will NOT accept anything I try. I've even tried having it sent to relatives and places of work, but all of them have the same problem that I can't fix. Surely someone else has seen this ... How did you get past this?

Thanks,
Dylan

P.S. I even tried calling AppleCare and they said I had to do it online ... This is so ... ARGH!
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Old 07-11-2003, 02:50 PM
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Location: Aurora, Colorado
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Annoying isn't it? I had that too, but different counties were listed. I called the 1-800-275-2273 number (US) and the person I talked to did it for me. Just try call again and hopefully get another person to talk to.
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Old 07-11-2003, 03:12 PM
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I think I got it set up after enough whining. Thanks a lot for your help.

Last edited by casio; 07-11-2003 at 03:46 PM.
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Topic: AppleCare service site errors.

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