Traxis_Tabogger
New member
- Joined
- Oct 17, 2014
- Messages
- 5
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About a week ago I was using iTunes with my iPod plugged in when iTunes suddenly crashed. I was unable to close iTunes using the task manager so I had to restart my computer. After my computer had restarted I tried to reopen iTunes by clicking on the desktop icon, but nothing would happen. It turned out that iTunes would only open when my iPod wasn't plugged in.
Today I sat down to try and sort out this problem but things have gone from bad to worse...
My iPod cannot be safely ejected from my computer, when I try to this an error message appears.
A lot of my iPod's memory is now being taken up by something under the category 'other'. This was not there before the initial iTunes crash.
My computer doesn't seem to recognize my iPod; it does not appear as a device in 'my computer' (or my windows 8 equivalent 'this PC').
In an attempt to sole these problems I tried to restore my iPod and now it is stuck in 'disk mode'. When I try to exit disk mode a message appears which says "use iTunes to restore" in a number of languages with a picture of the white usb cable. I can't use iTunes to do this because, as I have mentioned, my iPod causes it to crash.
Any help here would be appreciated. Is my iPod corrupted? Is the hard drive broken? My iPod was purchased new less than a year ago.
Help getting out of disk mode would be very helpful.
Thank you
Today I sat down to try and sort out this problem but things have gone from bad to worse...
My iPod cannot be safely ejected from my computer, when I try to this an error message appears.
A lot of my iPod's memory is now being taken up by something under the category 'other'. This was not there before the initial iTunes crash.
My computer doesn't seem to recognize my iPod; it does not appear as a device in 'my computer' (or my windows 8 equivalent 'this PC').
In an attempt to sole these problems I tried to restore my iPod and now it is stuck in 'disk mode'. When I try to exit disk mode a message appears which says "use iTunes to restore" in a number of languages with a picture of the white usb cable. I can't use iTunes to do this because, as I have mentioned, my iPod causes it to crash.
Any help here would be appreciated. Is my iPod corrupted? Is the hard drive broken? My iPod was purchased new less than a year ago.
Help getting out of disk mode would be very helpful.
Thank you