Hello I did a diagnosis: I am authorized and the Administrator!! It used to work really, please any suggestions mucho appreciatti! I am using an Ipod classic, no new gizmos...
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Acer Aspire X1420G
iTunes 11.2.0.115
QuickTime 7.7.5
FairPlay 2.6.12
Apple Application Support 3.0.3
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00D5B7880CB8D208
Current user is not an administrator.
The current local date and time is 2014-05-20 16:25:53.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA , NVIDIA GeForce 6150SE nForce 430
**** External Plug-ins Information ****
No external plug-ins installed.
Invalid LowerFilters registry value.
For more information, click Help.
iPodService 11.2.0.115 (x64) is currently running.
iTunesHelper 11.2.0.115 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {E0EF81FC-DF42-443C-989A-74A0A3FFFDF7}
Description: TAP-Windows Adapter V9
IP Address: 173.0.9.87
Subnet Mask: 255.255.255.0
Default Gateway: 173.0.9.1
DHCP Enabled: Yes
DHCP Server: 173.0.9.254
Lease Obtained: Tue May 20 15:51:54 2014
Lease Expires: Wed May 20 15:51:54 2015
DNS Servers: 8.8.8.8
4.2.2.1
Adapter Name: {1E4D4446-A4BA-45BC-A7A5-2C460EEB18CB}
Description: NVIDIA nForce 10/100/1000 Mbps Ethernet
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Tue May 20 15:49:44 2014
Lease Expires: Wed May 21 15:49:44 2014
DNS Servers: 192.168.0.1
205.171.2.25
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2014-05-20 16:25:48.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Acer Aspire X1420G
iTunes 11.2.0.115
QuickTime 7.7.5
FairPlay 2.6.12
Apple Application Support 3.0.3
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00D5B7880CB8D208
Current user is not an administrator.
The current local date and time is 2014-05-20 16:25:53.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA , NVIDIA GeForce 6150SE nForce 430
**** External Plug-ins Information ****
No external plug-ins installed.
Invalid LowerFilters registry value.
For more information, click Help.
iPodService 11.2.0.115 (x64) is currently running.
iTunesHelper 11.2.0.115 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {E0EF81FC-DF42-443C-989A-74A0A3FFFDF7}
Description: TAP-Windows Adapter V9
IP Address: 173.0.9.87
Subnet Mask: 255.255.255.0
Default Gateway: 173.0.9.1
DHCP Enabled: Yes
DHCP Server: 173.0.9.254
Lease Obtained: Tue May 20 15:51:54 2014
Lease Expires: Wed May 20 15:51:54 2015
DNS Servers: 8.8.8.8
4.2.2.1
Adapter Name: {1E4D4446-A4BA-45BC-A7A5-2C460EEB18CB}
Description: NVIDIA nForce 10/100/1000 Mbps Ethernet
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Tue May 20 15:49:44 2014
Lease Expires: Wed May 21 15:49:44 2014
DNS Servers: 192.168.0.1
205.171.2.25
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2014-05-20 16:25:48.