5th Gen iPod video has quiet volume - volume cap or hardware issue?

[vain]

I have a 5th Gen iPod video. It sat in a desk drawer for the last 18months because the headphone jack was faulty. I just got around to buying and replacing the headphone jack and all seemed fine. But now it 's gone very quiet - in both ears.

I am wondering wether this is because I have re-connected it to iTunes and a new firmware has capped the volume or because there is a hardware issue. Certainly the volume was fine when I first changed the headphone jack and I think it was OK after I had reconnected it to iTunes. But later that day it had gone quiet. I am wondering if connecting it to iTunes updated the firmware but that the volume cap only came into effect after I had left the iPod alone long enough for it to turn itself off and then, on re-boot - quiet iPod.

The other option is that the second hand headphone assembly that I bought worked for only a short while.

I have tried gopod and imod - gopod gave me the option to uncap the ipod, which I opted to do, but the volume didn't change. Imod tells me that the ipod is uncapped.

Either way the iPod is now too quiet - listening on the bus or on an underground train is pointless - I cannot hear the music and I use in-ear headphones.

Can anyone make any suggestions? If I reset the iPod to factory settings, presumably the volume will come back? Although obviously I will have to copy everything back on to the device? Can I stop the iPod updating itself automatically?

Thanks for any help...

[ll_esquivias]

what do you mean quiet? as in both left and right are not working? if this is so, your logic board is already busted. the audio IC got malfunctioned.

[vain]

Originally Posted by ll_esquivias

what do you mean quiet? as in both left and right are not working? if this is so, your logic board is already busted. the audio IC got malfunctioned.

I mean quiet as in quiet - both left and right are too quiet. Not silent, quiet.

I can hear music but it's quiet.

[reneipod]

Check your settings and see if you somehow accidentally set the volume cap down low. Settings>volume limit>set the volume and click the center button.