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Topic: 5th generation IPOD not recognized by computer

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Old 06-14-2009, 11:06 PM
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Question 5th generation IPOD not recognized by computer

Hello Everyone and thank you for reading my post.

I have a weird problem, my 30 gig 5th generation Ipod is not recognized by my computer or itunes. This is the last thing it happen, I was working on a client house for days, so my ipod's battery was completely dead, I was kind of desperate, so I thought that I could plug it to my client's mac just to recharge, but nothing happened. So days later I got back home and my windows PC will not recognized or charge the ipod at all. I got it charge and works perfect with my Ihome radio. I tried rebooting the Ipod, I tried resetting it to be in disk mode with not a problem, I tried changing the USB port, I did connected my friends Ipod and connected right away, so the wire connector is OK, I tried a different wire connector just in case, I tried connecting the ipod to a different PC.... I kind of running of ideas here. The ipod works great but I would live to download some new tunes to it... Any ideas. I cannot restore or upgrade firmware because ipod is not recognized by the computer....

The thing I am trying right now is installing the latest Itunes and see what happens. I have windows Pro SP3 recently updated. Your help would be greatly appreciated,
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Old 06-16-2009, 07:23 PM
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5th gen ipod not recognized by computer or itunes

Strangely enough I am having almost the exact same problem. I have a 5th gen video ipod that is no longer recognized by itunes or my computer. I am able to turn it on and it can be used with a car tuner. I have tried the USB cable and it is not broken. I am able to put the ipod in disk mode but it still is not recognized by the computer. I am also able to charge it with a USB wall charger but not using my computer (of course). I have tried the 5 Rs of ipod help, uninstalling/reinstalling itunes, start/stop of itunes service, disable/enable USB root hubs, changed power settings of root hubs so the device is not turned off to save power - none of these things have fixed my problem. If anyone comes up with a solution, huzzah.
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