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Topic: Exposed wire showing on apple earphones, covered in warranty?

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Old 12-20-2003, 08:52 PM
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Freshman Lounger
 
Join Date: Nov 2003
Location: UK
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Exposed wire showing on apple earphones, covered in warranty?

in the past 2 weeks the joint where the earphone leads split to go to each ear has become separated as a result, the wire of the earphone is exposed which can only mean bad things as i can see that the wire is being slightly frayed. I believe it probably occurred as a result of me accidentally stretching the cable so it the sheath covering the wire came apart. Kinda hard to explain but im sure if its happened to you youll know what i mean. I quite like the appple headphones and was wondering if the one year warranty covers the replacement of these (ipod is 20 gig 3rd gen, 2 months old). If it does, how would i go about replacing them, still got my recepit and stuff. Im from the UK btw so any specific help would be much appreciated.

GGun
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Old 12-20-2003, 09:11 PM
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go to apple.com and go to the service site....fill out a request form and they'll send a spare without the need to return the old one
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Old 12-21-2003, 08:56 AM
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Join Date: May 2003
Location: Munich, Germany
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exact same thing happend to my 2nd pair of apple buds....

If the website won't allow it for whatever reason (i got a message saying that perpherials are only covered for 1 month or something like that) make sure you ring apple as the ppl on the phone are often quite relaxed about these sort of replacements



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Topic: Exposed wire showing on apple earphones, covered in warranty?

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