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Topic: ipad is frozen

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Old 07-18-2013, 08:36 PM
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ipad is frozen

My Ipad 2's display screen is going from the apple logo to a lit up black screen. It wont respond to iTunes when it is plugged in and just wont turn on. Please help!!
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Old 07-19-2013, 11:25 AM
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Join Date: Apr 2006
Location: Arizona
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First off, make sure it has enough power to boot. Plug it into power and let it charge for at least 40 minutes. Then check to see if it boots.

If that does not help, try plugging it in to your iTunes. See if you can get it to appear in the devices section. If it does, then perform a Restore on it by clicking the iPad in iTunes and clicking the restore button.

If you can't get your iPad to show up in iTunes, see: iOS: Unable to update or restore



Have you backed up your iTunes Library this week? If not, you are risking losing your music and playlists....
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