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View Full Version : error -69, help!


schlarnkin
05-16-2005, 01:09 PM
I have an issue w/ my ipod that when I try to put songs on it I get an error -69, unknown, and the songs won't copy. I have tried deleting songs from my ipod to make more space, but there is over a gig free and I am unable to copy even a song to my ipod, I keep getting the -69 error. Anyone know what this error means or how to get rid of it?

Thanks!
-Laura

kaboom
05-16-2005, 04:53 PM
Search this forum for the solution, as there is a solution posted that I know works (well, for me. YMMV).

It appears that the problem is with the file on your computer, not the file on the ipod.

Jon Head
05-27-2005, 09:45 AM
Hi Laura,

Having same problem with -69. If you have an answer please let me know.

schlarnkin
05-27-2005, 11:23 AM
i found a solution (perhaps temporary) from another thread on this site.

"Here is my solution to Error (-69) that was occuring when I tried to transfer songs to my 40GB 4gen iPod over USB 2 on XP Pro sp2. Like other users I found that it was hanging on the same song each time. I tried transfering the song over the USB port (I use a 160GB external WD Hardrive for music) to the hardrive of the computer and it hung up on the same songs. Apparently USB uses CDC or cyclic redundancy checks to verify the data it is transfering emerges exactly the same on the other end (at least that is how I interpret it). When it finds data is corrupt it will stop the process entirely. This is what is causing the iPod to hang on the same song. USB calls it a CDC error, iTunes calls it "Unknown Error (-69)" Just deleting the song from iTunes will not solve this problem all the time. Use the link below to download CDCheck, software that can search your music collection and verify all corrupt songs. It can then fix them, though you will lose the corrupt portion of each song. I found 4 corrupt songs, removed them and was able to transfer 30GBs with no problem or hangs. I have no idea how they became corrupt since my entire collection of 30GBs was ripped on Audiograbber using the LAME encoder. Also I don't believe Firewire supports CDC so this explains why users who switch to Firewire do not have this problem. Hope this helps as it caused me a ton of headaches and no one seems to have a good explanation on why this error comes up or how to fix it.


Info on CDC and the link to download CDCheck
www softwarepatch com/tips/c...redundancy.html"

hope it works for you!