HELP ME!! ipod cant mount!!

[toemahssss]

(3rd gen 15GB) OK when ever i try to update or restore "cant mount ipod" i tried everything and about to give up. i have reinstalled Ephpod, apple cd, manager, i just tryed it with the apple update only. with out all the other programs... i dont think theres anything wrong with my firewire card because my computer detects the ipod in 'My Computer' and it says Do Not Disconnect on the pod but still it will not work... please help. any infomation will be great. thank you :(

[PeteW]

sounds like the same problem i'm having. I even went out and bought a new firewire card but it made no difference.

I cant believe i spent ?400 and a month waiting for something that doesnt even work..

:(

[toemahssss]

my computer doesnt even recognizes the ipod when i install the apple cd... it just stays on 'plug in your ipod wait for a few seconds to be recognized by the system' and i waitin for ever... i duno whats going on here.. if you figure out how to fix your pod please let me know.. haha thanks

[PeteW]

yup mine does the same at that point.

does anyone know at what point the ipod gets formatted? cos if it was formatted, i think ephod migt work with it.

[ashawley]

If you uninstall the iPod Software (all of it, that include the MMJB iPod Plugin) can you at least see the iPod as a drive in My Computer?

If so, right click it and select format, then do a quick format of the drive.

Then try the updater. If it can't do the format, it means that your firewire can't make the connection.

Adam

[toemahssss]

i did the quick format but during the installation of the apple cd it ask to wait a few seconds for the ipod to recognize by the system...it just stay like that. should i cancel and continue with the set-up?

[toemahssss]

well i tried to run the update and still doesnt work. "cant mount ipod" heeeellllppp =(

[Trancer]

i've been having the same problem as well...

the only software i have installed is the 2.0.1 Updater, and nothing else.

i can see the iPod through my computer, i can drag and drop files to it, and i can format it successfully. but when i run the updater program, both "update" and "restore" are greyed out, and after opening the program, the window pauses for a while, then i get the error "can't mount ipod".

i got this error using the soundblaster audigy firewire port...

so then i tried a 4-port PCI firewire card that came packaged with my motherboard. same problem still, i can see the ipod in my computer, can drag/drop files to it, i can format it, but can't run the updater still.

so THEN i bought the dock connecter to usb 2.0 + firewire connector, thinking that if i'm not having any success with firewire, i'll try usb.

well...GUESS WHAT?~!@~11

i still have the exact same problem/error using usb as well. magnifacent!

[elektronen]

Originally posted by Trancer
i've been having the same problem as well...

the only software i have installed is the 2.0.1 Updater, and nothing else.

i can see the iPod through my computer, i can drag and drop files to it, and i can format it successfully. but when i run the updater program, both "update" and "restore" are greyed out, and after opening the program, the window pauses for a while, then i get the error "can't mount ipod".


Have the same problem with my brand new 20GB iPod that I got today. I can transfer files through EphPod to but later on I can't start the iPod so I can play music!! So I guess it works as a portable driver, but not as a mp3-player.....:=)
After almost 10 hours is't still not working!

[ashawley]

Folks:

I'm at a loss to help you all out here. Most often, if you can format the drive, and you can write files to it, then it means that there isn't a problem w/your connection. If that's the case then you should be all means be able to restore it using the Updater program.

I can't for the life of me figure out what's going on. I have seen 2 situations where folks have had connection problems recently and a replacement iPod solved their problems. I'm wondering if there is a bad batch of iPods out there. Somewhat unlikely given the fact that folks here are from all over the world. But none of the usual tricks are working....

The only thing I haven't mentioned is firewire mode. But I doubt this will work:

Do a reset (menu + pause/play until the Apple logo comes up)
At the Apple logo press the FF and REW buttons, until OK to Disconnect comes up, then connect the iPod.
Try the Updater

Again, I wish I had something else to help you with, but I've exhausted every trick I know

Adam

[toemahssss]

its ok Adam.. i just sent my ipod to apple today.. im probably going ot get a new one =) Thanks for the help

[elektronen]

Originally posted by ashawley

Somewhat unlikely given the fact that folks here are from all over the world. But none of the usual tricks are working....


I'm from Sweden, but I far as I know the iPod is being shipped directly from Asia somewhere when we order it from the Apple website. So a bad batch is still a possiblity maybe.

But we all appreciate your effort to help us! :=)

[PeteW]

Well I'm now organising for my ipod to be returned, but thanks for all your help Adam, even though your advice couldn't fix my ipod, your effort is still very much appreciated!!

[elektronen]

Don't know much, but I had the same problems and I managed to solve them. Read here. (http://www.ipodlounge.com/forums/showthread.php?s=&threadid=9554)