Cannot Mount Ipod, Ipod Updater, XP, and Non "C" Windows installation

[Cpt Biggles]

I had an Ipod simply die on me and I'm trying to get the computer to recognize its replacement.

Windows sees the drive as a removable drive just fine, and that process is as it always was.

However, I need to Restore the Ipod using Updater. Updater, (according to the Apple web site), doesn't like to mount Ipods when Windows isn't installed on the designated C drive. In my case, the primary drive is E, with the iPod showing up as Removable Disk C:.

I cannot for the life of me figure a way around this, though I managed something last time.

Any ideas for somehow getting this punk to mount without wiping drives and reinstalling Windows on my hard drive after changing its designation to C:\? (Which is the Apple sites "solution" to the problem)

Thanks in advance,

Cpt Biggles

[honeybee1236]

Welcome. What you can do is change the drive letter of either or both.

-right click on my computer
-select manage
-select disk management
-right click on the drive
-select change drive letter & path
You will then change the "E" to "C" and hopefully this will solve the connection problem. The iPod should show as "E" after that when connected.

[Cpt Biggles]

Just after I posted this, I figured it all out. Thanks for the speedy reply, though!

The comedy is - I use Anapod Explorer. They link your activation and use of the software to the iPod or whatever you use the software with. So, in getting a new iPod, I can't just get it back up and running - I have to send in proof of my Warrenty Exchange iPod with a short explaination of what happened to the old one and then wait for their reply with activation information.

Sad, really.

Thanks again!

Cpt Biggles

[LowOrbit]

This didn't work for me as Windows won't let you change the Drive letter of the boot drive to "C".

The reason my Windows wasn't installed on C drive is that I had a portable drive plugged in at the time of install which claimed the C drive as it's own and windows got left with E.

The solution in my case was to plug this portable drive back in so there was a C drive. After this I didn't get the "Can't Mount Ipod" message.

The worst part is that apple has documented this BUG in their knowledge base and listed the solution as "Reinstalling Windows on C drive"... wow gee thanks apple. We will reinstall windows because you dont want to fix a bug in your software!

-LowOrbit