iPod defect?

[1zock]

Hi,
i hope you will understand my bad english but i will try to describe as good as i can what the problem is.
I have the 2nd iPod Version where the buttons are lined up in a circle, 10GB for Windows.
The Problem was not there before i tryed to update my iPod to a new firmware version.
Now, when i connect the iPod with my PC, first the Apple logo appears, then when i try to start an application which will connect to the iPod, my PC hangs over and the iPod too. The "Do not disconnect" logo hangs and isn't blinking anymore, the battery charge symbol also.
I've tryed to connect it on an other PC with another FireWire Card, but there is the same problem, the PC hangs when I try to connect on it. I also tried diffrent programms to relaunch my iPod and diffrent firmware updater. The Updater starts, the iPod is connected to my PC but the "Update" and the "Restore" buttons in the programm are grey so that I can't click on them.
When i try to start the iPod if it is not connected to my PC, the file symbol with the "!" appears short, after that the apple logo again. When I do a Restart by holding the Menu and the Play button, iPod turns off, and the Apple logo comes on screen again.

I hope you understand what I tried to tell you. I couldn't get a connection to my iPod to restore or to update it because it hangs on or over or what else.

Could it be that the FireWire Port in my Ipod is defect, or the hard drive in it? When I try to start the iPod and the Apple logo is on screen, i'm holding it near to my ear, the hd does such a sound.

"tick tick tick drrrrrrr tick tick tick ........ tick tick tick drrrrrrrrr tick tick tick". And that again and again, untill the hd shuts down.

I really tried everything. Reload battery, discharge battery....

Should I send my iPod to Apple to repair it? Has anyone done that before, could you tell me what that will cost. The garanty time is over.

please help me... i would be so happy if somebody could solve my problem... :(

[ashawley]

Great english 1zock. You have nothing to worry about there. :D

Regarding your issue. I'm going to ask the obvious before anything else. Did you install the correct version of the updater? For your generation iPod, it should be version 1.3. You didn't install the 2.0.1 updater did you? Because that could cause problems.

Let's assume you got the right updater. Can you do a reformat of the iPod in Windows? Just right-click the drive and select "Format" and do a "Quick Format". Then try the 1.3 updater again.

If that doesn't work, try forced firewire mode. Do a reset on the iPod (menu + pause/play until the Apple logo comes up). At the Apple logo, press FF and Rew until "OK to Disconnect" comes up. Then connect the iPod. See if a Restore can be done w/the Updater that way.

Good luck.

Adam

[1zock]

hi,
thanks for your reply, and for your compliment.

Yes I installed the right version, it was 1.2XX or something, i can't remember. I also tried the 1.3 version.
A format or quick format doesn't work, because the Windows Explorer hangs on if I try to click on the iPod Symbol in the drive list.
I don't know how the names of the english version of windows are, but in the "system manager" the iPod "Apple Computer_Inc. iPod IEEE 1394 SBP2 Device" is listed there with a "!".

I didn't told you that the iPod Watcher in the Windows taskbar recognize the iPod as connected.
And when the iPod is connected to the PC and hangs again, i can pull of the firewire and then the symbol is blinking again.
It seems that the "forced" fw doesn't work like the normal mode.

Perhaps the FIREWIRE itself is defect, so that the data cannot get correctly, but there was no situation in which it could get damaged.

please, there must be a possibility to get a connection to my iPod.

i'm thankful for every reply..