John198
08-31-2003, 02:54 PM
Hi, I got one of the new 15gb Ipods about six weeks ago but it's only been working for about one week Here's my problems:
After great difficulty and lots of messing around I finally managed to get the pod working with software version 2.0.0 . However I noticed the the battery level indicator didn't work, it always showed as full. So I downloaded v2.0.1 from Apple's website and that's when the real problems begin, it just will not let me put music on. I installed the software and and attached via Firewire directly to the ipod (not using the dock). MMJB comes up after a minute, ipod is shown in "attached portable devices" but the ipod screen is flashing "do not disconnect" and goes on doing so for as long as I care to leave it. I try to download a song and it reports "operation stopped, Ipod is full" even though it is empty and it displays "total space 14232mb, free space 14232mb".
I tried connecting via the dock. It makes a beep noise as I put it in but mmjb does not open up and the little ipod symbol in the system tray has a red cross in it, the pc simply does not recognise it as there. The ipod screen shows the usual "do not disconnect" message. Again, I can go away and leave it for hours and it makes no difference.
Last night I tried again not using the dock. After tyhe usual failure I oput the ipod to one side but about an hour later I picked it up and it was warm to the touch and the hard drive was whirring away which didn't seem very healthy. Can anyone help me? I have tried resetting between attempts and it makes no difference. I think Apple's support and documentation are very shoddy and I'm surprised at that with them having such a good rep, I have had one week's use out of this and now it is a very expensive paperweight.:confused:
After great difficulty and lots of messing around I finally managed to get the pod working with software version 2.0.0 . However I noticed the the battery level indicator didn't work, it always showed as full. So I downloaded v2.0.1 from Apple's website and that's when the real problems begin, it just will not let me put music on. I installed the software and and attached via Firewire directly to the ipod (not using the dock). MMJB comes up after a minute, ipod is shown in "attached portable devices" but the ipod screen is flashing "do not disconnect" and goes on doing so for as long as I care to leave it. I try to download a song and it reports "operation stopped, Ipod is full" even though it is empty and it displays "total space 14232mb, free space 14232mb".
I tried connecting via the dock. It makes a beep noise as I put it in but mmjb does not open up and the little ipod symbol in the system tray has a red cross in it, the pc simply does not recognise it as there. The ipod screen shows the usual "do not disconnect" message. Again, I can go away and leave it for hours and it makes no difference.
Last night I tried again not using the dock. After tyhe usual failure I oput the ipod to one side but about an hour later I picked it up and it was warm to the touch and the hard drive was whirring away which didn't seem very healthy. Can anyone help me? I have tried resetting between attempts and it makes no difference. I think Apple's support and documentation are very shoddy and I'm surprised at that with them having such a good rep, I have had one week's use out of this and now it is a very expensive paperweight.:confused: