Computer doesn't recognise my iPod

[TimmyP]

I am using windows xp, 20gig 3rd gen iPod and USB2 connection.

My computer does not have a firewire connection so this means that I have to use a USB2 port. When I connect my iPod to the computer there is a sign appears saying that it does not recognise my iPod either re-connect it or the device has malfunctioned. Then about 10 seconds after this it says "This device can perform fater - Hi speed devise attached to slow speed connection, please connect it to a USB2 port" But then iTunes still loads up and the songs transfer at a very slow rate compared to a friend who has a firewire connection.

If this isn't enough sometimes the computer does not recognise my iPod at all, it jst goes straight to "Ok to disconnect" on the iPod screen. It can take up to 5 times for the computer to read the iPod!! I have coped with it for about 6 months but now I want to fix the problem.

Please help me! :confused: :mad:

[AndyH]

Welcome to iPodlounge!

I think all of your problems would be solved if you upgrade your computer with either a FireWire (recommended) or USB 2.0 card.

Apple has a list of recommended USB and FireWire cards here:
http://docs.info.apple.com/article.html?artnum=93405

[FishTacoBob]

It would help if you provided the specs of your computer. It is a desktop or a laptop?

Do you know for a fact that you have USB 2.0? When it is telling you it can transfer faster means that you have it connected to a USB 1.1 port, NOT a USB 2.0 port. Have you tried connecting it to any other USB port? Do you have the right USB drivers installed?

[TimmyP]

Well when I got my iPod I didn't have a USB2 so my dad went out and bought one, the next day he got some IT guys at work to fit it on our pc - he works at a big company so they're damn good. I have no idea whats the problem, I have tried everything including uninstalling and reinstallig the software and reformatting my iPod.
It would be anoying getting a firewire fitted cause I have already paid to get a USB2 but that looks the only option. :(

Any other ideas???